Criterion Systems, Inc.

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Job Locations US-VA-Alexandria
The Technical Project Manager is responsible for providing project planning, management and oversight for key initiatives and implementation of projects, executing and finalizing solutions related to new and existing products, modules and services. The Technical Project Manager sets milestones for each project, coordinates efforts between operations and technology teams, and works efficiently to deliver projects according to cost, schedule, and performance. The Technical Project Manager leads and manages IT projects and program initiatives and acts as a project management subject matter expert and is responsible for working functional areas to deliver technical solutions in the form of new and enhanced services. This position works with internal and external stakeholders to bring structure while implementing complex, project-based processes to bring increased efficiency in the delivery of all projects and services and in turn, enhanced client satisfaction.
Category
Information Technology
ID
2020-1301
Job Locations US-DC
- Maintaining and monitoring project plans and project schedules - Organize and facilitate meetings - Monitor project progress and handle any issues that arise - Document and follow up on important actions and decisions from meetings - Preparing necessary presentation materials for meetings - Ensuring deadlines are met - Determining project changes - Providing administrative support as needed - Undertaking project tasks as required - Ensure standards and requirements are met through conducting quality assurance - Create project management calendar for fulfilling each goal and objective
Category
Information Technology
ID
2020-1300
Job Locations US-DC
- Provide Excellent Customer Service in face-to-face, telephone or electronic interaction with Clients by utilizing good language, communications skills, and problem-solving - Resolve configuration and troubleshooting requests. This includes PC/laptop/tablet/mobile device configuration, PC/laptop/tablet/mobile device troubleshooting, and PC/laptop/tablet/mobile device maintenance, support for custom software, and software support for COTS packages - Providing hands-on analysis of issues, issue reporting, and incident management - Implementing complex changes to the infrastructure - Provide PC workstation image build using SCCM; Build and maintain PC operating system images - Build and configure PC and laptop workstations using SCCM.  Re-image workstations and use disk utility software for wiping and repairing disks - Preparing documentation that explains the technical solution clearly - Maintaining or enhancing systems infrastructure components and services to ensure that infrastructure is in a vendor supported and standards compliant state - Respond to incidents according to the approved process and procedures - Responds to telephone calls, email and personnel requests for technical support, documenting every contact - Documents, tracks, and monitors the problem to ensure a timely resolution - Provides 2nd tier support to end users for PC applications and hardware via remote tools and deskside visits - Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems - Simulates or recreates user problems to resolve operating difficulties - Recommends systems modifications to reduce user problems - Possesses and applies expertise on multiple complex work assignments  - Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks - Operates with appreciable latitude in developing methodology and presenting solutions to problems - Contributes to deliverables and performance metrics - Utilizes the ServiceNow ticketing system to track all work - Ensures a timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution, and follow-up steps.
Category
Information Technology
ID
2020-1299
Job Locations US-NM-Albuquerque
The following tasks are representative (but not all-inclusive) of the typical activities required of the qualified candidate: - Develop and execute appropriate operations plans that are in line with the organization’s strategic plan for various time periods, i.e. one year, three years, and five years - Responsible for the planning and oversight of the engineering and operations for all unclassified and classified systems, to include virtualization technologies, storage solutions, monitoring and alerting, commodity IT such as VDI, messaging, collaboration, servers, databases, and user endpoints, while continuing to improve through our IT maturity model - Manage a team of highly skilled system engineers & administrators, application support personnel, and a database administrator providing direction, evaluation, and personalized development plans - Maintain good business relations management with all users and federal customers as well as other contractors to set appropriate expectations and maintain excellent communications - Collaborate with other teams within the organization to develop solutions that enhance the overall mission - Continually develop, maintain, and provide input to processes and plans that support the business needs of the organization with the integration of strong cyber security practices, i.e. disaster recovery plan, continuity of operations plan, cyber security program plans - Maintain workload management to ensure efficiency, transparency, to ensure appropriate resource assignment and availability, as well as communicate progress and manage expectations - Maintain a highly responsive individualized support for the 24x7 operations of NNSA’s secure transportation mission. - Maintain inventory accountability for all servers, storage solutions, software licenses, along with workstations, thin clients, mobile devices, and peripherals - Ensure all proper processes are being followed within operations to include: change management, proper system build procedures, security baseline implementation, project management reporting, as well as cyber security analysis and mitigation tracking - Approve and track all server operations procurement requests PREFERRED BUT NOT REQUIRED:  - High degree of proficiency MS Office Suite, Outlook & Internet applications. - Strong analytical, prioritizing, interpersonal, problem-solving, and presentation, project management (from conception to completion) and planning skills - Strong verbal and written communication skills. - Strong negotiation/mediation skills. - Demonstrated collaborative skills and ability to work well within a team. - Ability to work in a fast-paced and deadline-oriented environment. - Self-motivated with critical attention to detail, deadlines and reporting - Additional technology certifications such as MCSE, CCNA/CCNP, PMP, ITIL, etc.
Category
Information Technology
ID
2020-1296
Job Locations US-VA-Vienna
- Must have experience to review and understand RFI/RFP requirements to lead development of a compelling and compliant response. - Must have a proven track record of RFP/RFQ analysis to prepare a compliant response. - Must be able to utilize, amend, and/or modify past experience and content to prepare RFI/RFP responses that are compliant to opportunity specific requirements. - Ability to work in a rapid-paced environment and collaborate with proposal team members to obtain needed information to support RFI/RFP development. - Must be able to independently lead draft development through final RFI/RFP submission.
Category
Other
ID
2020-1295
Job Locations US-NV-Las Vegas
Criterion Systems, Inc. is seeking a Technical Writer to support a U.S. Government contract in Las Vegas, NV. In this role, the Technical Writer will work with multiple internal teams to ensure all program and system related documentation is developed and maintained according to federal policy (NARA, NIST, etc.). Communication skills are critical with the ability to verbalize and provide documentation to both technical and non-technical audiences. Applicants must be detail-oriented and able to multi-task effectively. Applicant must be a positive, flexible, self-starter requiring minimal supervision, and able to excel in a fast-paced environment.   The Technical Writer will develop the organization’s documentation guidelines and standards based on established Federal standards and guides. The individual will develop required documentation as well as review/edit documentation developed by others. The individual will obtain required supporting information from available subject matter experts, and recommend process improvements. - Create and maintain templates and forms - Compile inputs from multiple contributors into final documents - Review/edit all documentation for format, grammar/spelling, and consistency - Attend all project meetings with identified documentation requirements - Maintain all applicable policies and procedures for supported teams - Provide short-notice writing and editing support to team members as needed - Strong Technical Writing experience, including excellent verbal and written communication skills - Experience managing and successfully completing writing projects - Experience creating documents, including user and reference guides; process improvement, and compliance writing - Experience interviewing Subject Matter Experts (SME) - Provide detailed peer review/QA checks to other Technical Writers - Perform professional development training to remain current on tools and technologies and improve skill sets and efficiency - This position may require flexible hours based on operational requirements - Limited travel required <10%
Category
Information Technology
ID
2020-1294
Job Locations US-DC
Criterion Systems is seeking a Senior Project Manager to lead a complex Security project.  The scope of the project is to deliver a modernized, centralized, classified private cloud computing environment to enable secure sharing of data across classified networks at various locations for the Department of Energy - National Nuclear Security Administration.    The Senior Project Manager is responsible for leading teams to deliver project(s) that span across one or more business units. Manage resources, schedules, financials and adhere to stage gate quality and SDLC control guidelines throughout the full systems development life cycle, including management of issues, risks, and project change requests to ensure successful and on-time project delivery. Contribute to process improvement initiatives as it relates to improving project delivery. The Project Manager verifies that the project produces the required deliverables of quality within the specified constraints of time and cost and to achieve the potential benefits defined in the business case.   - Act independently to deliver project to schedule, budget and scope; support provided as required and requested, and is self-driven and motivated - Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones - Perform the relevant project management processes - i.e. initiate, plan, execute, monitor and control and close, and the supporting processes e.g. scope, cost, time, issue, risk, resource, communication, stakeholder management - Lead the development of the project charter and scope, and ensure delivery of the solution to schedule, budget and scope - Reports on variances to the approved project baseline, project success criteria results, metrics, test and deployment management activities - Interface and communicate with project team, management and stakeholders - Attend and present at gate reviews and perform quality assurance reviews with all aspects of IT organization and business sponsors - Ensures that quality project standards are met as prescribed by IT Services through the effective implementation or use of approved processes, methodologies and deliverables - Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence - Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices - Ensure that projects are proceeding according to scope, schedule, budget and quality standards - Manage project issues and risks to mitigate impact to baseline - Continue professional development to keep abreast of emerging technologies, methods and best practices
Category
Information Technology
ID
2020-1284
Job Locations US-MO-Kansas City
- Installs, administers and manages the Intrusion Detection Systems/Intrusion Prevention Systems (IDS/IPS), Security Incident and Event Manager (SIEM), Wireless Intrusion Prevention Systems (WIPS) and Host-based Intrusion Detection systems (HIDS/HIPS). - Monitors Remedy ticket queues for the team and processes/works incidents and change request tickets as they are assigned. - Performs Incident Response activities by following procedures in the event that a Cyber Incident occurs. - Documents all aspects of the system for daily operations and disaster recovery, in addition to adherence of federal certification and accreditation requirements. - Provides statistical reporting to illustrate security posture and continuous improvements. - Participates in the creation, review and enforcement of security policy, procedures and system documentation. - Evaluates, makes recommendations, implements or disseminates IT security tools, procedures and practices to protect organizational systems. - Provides knowledge transfer to team members, to include government counterparts.  
Category
Information Technology
ID
2020-1271
Job Locations US-DC
- Bachelor's degree (Additional work experience beyond minimum listed below can be substituted for a degree: each year of related experience is the equivalent to a year of full-time bachelor degree studies. - Obtain PMI PMP certification within 6 months of hire  - US-only citizenship - TS or Q clearance - Minimum 10 years relevant experience leading teams/organizations of increasing size complexity, including at least 2 years of leading teams/organizations of at least 30 people.
Category
Information Technology
ID
2020-1270
Job Locations US-MO-Kansas City
- Support budget analysis tasks that include monitoring budget reservations and executions, initiating execution of accounting transactions, analyzing and reconciling transactions with budget plans, and assuring compliance with regulations, directives, procedures, and guidelines. - Prepare and maintain business-line level spend plans and track funds reservations and execution by Standard General Ledger (SGL) account. - Support internally focused requirements/tasks and provide deliverables, which may include, but are not limited to, the following: reconciliation of accounts and income; assisting with analysis of reports, completion of documentation; preparation of document packages for audit review; and analysis of budget data.  - Prepare, submit, and maintain Budget Object Code (BOC) Rollup Summary reports identifying planned requirements, SGL account execution, and expected rest-of-year requirements broken down by Mandatory, Center Capacity, and Discretionary. Additional breakdowns showing current-month and rest-of-year amounts may be required.  The BOC Rollup Summary shall also include a version-over-version explanation of changes to spend plan amounts by BOC Rollup.  The BOC Rollup Summary reports shall be delivered at specified mid-month and end-of-month management briefing dates. - Prepare, submit, and maintain monthly Working Capital Fund (WCF) operating plan versus actual variance reporting results and explanations for current fiscal years using the required WCF tool & format.  The reporting results and related information shall be delivered no later than the Thursday immediately preceding the monthly WCF Status of Funds (SoF) reporting deadline (typically the 15th of each month). - Prepare, submit and maintain monthly support services plan / actual usage reconciliation report with full-year trend analysis.  The report shall be delivered at the mid-month management briefing.  - Support externally focused requirements/tasks and provide deliverables, which may include, but is not limited to, providing other branches, offices, or agencies with budget data and analysis. - Both types of support and deliverables (internally focused and externally focused) will require synthesis and presentation of data, development of alternative courses of action, and recommendations to decision makers. - Increased requirements associated with end-of-year financial activities will likely result in the need for the employee to provide support that extends beyond a typical/standard work week (i.e. 40 hours) during the month of September.  Requirements may increase by approximately 25% during this timeframe.  The employee shall fully support such requirements.  
Category
Information Technology
ID
2020-1267
Job Locations US-DC
- State of the Art Enterprise Solutions:  Research industry offerings and remain up-to-date with telecommunication infrastructure offerings to provide expert advice regarding future enterprise networking solutions.  - Plan and/or execute the installation, testing, operation, troubleshooting, training and maintenance of hardware and software systems, network cybersecurity, load-balancing, and alternate routing/continuity of operations - Plan and/or execute all network infrastructure upgrades, ensuring all data interfaces and transit points are compliant with FIPS and FISMA standards. - Install, maintain and enhance network and systems equipment, services, and/or maintain technical documentation or procedures as needed. - Manage and load balance network/systems resources for optimum performance, capacity, availability, serviceability, and recoverability. - Implement and maintain security protocols, procedures, software patches, and tools to ensure compliance with the agency’s established configuration baseline. - Develop, document, and/or maintain systems administration standard operating procedures. - Analyze, troubleshoot and/or resolve hardware/software interface and interoperability problems. - Ensure systems availability, functionality, integrity, and efficiency - Install and integrate systems fixes, updates, and enhancements. - Ensure the rigorous application of information security and information assurance policies, principles, and practices in the delivery of systems administration services. - Maintain an archive of network/systems configuration documentation for equipment in the agency. - Develop, maintain and archive disaster recovery documentation per the agency’s standards and support all objectives for continuity of operations. - Monitor and analyze audit logs, report any irregularities to management.
Category
Information Technology
ID
2020-1265
Job Locations US-MO-Kansas City
Perform the tasks of continuous assessment and authorization (A&A) process following the organizations’ RMF process   - Develop and document the Security Assessment Plan (SAP) - Execute accepted SAP and assess the required Security Controls - Develop security assessment reports and recommend Plans of Action and Milestones (POA&M) - Manage the process of completing Concurrency Reviews - Perform the A-123 assessment of systems according to agency guidance - Develop and document the Test Plan - Execute General Computer Controls (GCC) testing - Document Testing Results in Cyber Security Assessment Manager (CSAM) - Develop the following reports and documentation - security assessment reports - Summary of Aggregated Deficiencies (SAD) - Corrective Action Plans (CAPs), with recommendations - Recommend Plans of Action and Milestones (POA&Ms) - Draft Annual Certification Statements. - Update assessments when revisions to National Institute of Standards and Technology Special Publication (NIST SP) 800-53, and other applicable regulations and guidance, are adopted by the agency - Support execution of long-term audits for a wide range of information technology systems and programs, occasionally lasting beyond one year - Administer and evaluate results of audits of computer systems, management controls, information technology strategies, and organizational structures of the assigned program - Carry out broad audit assignments that require integrated analysis of several different systems - Attend conferences where audit objectives, scope and focus areas are defined - Administer audit plans and efforts executed at different agencies, locations and organizational management to ensure auditors collect requested information - Work with highly interpretive laws and regulations administers audits performed on programs that may have highly controversial problems - Analyze statutory requirements against existing directives to assess the degree of change necessary to comply with new requirements - Report audit findings that may shape major programs, affect compliance with new legislation, or facilitate the resolution of long-standing problem areas of vital importance to the agency - Develops new collection, evaluation and reporting approaches where no precedent exists - Track audits, assessments, and reviews, and maintain the DISC files for OIG, GAO, DHS and other engagement - Maintains an audit follow-up system to facilitate the prompt and proper resolution and implementation of audit recommendations - Conduct follow-up on audit resolution and corrective actions - Maintain liaison with internal and external IT audit stakeholders on technical, management and reporting matters concerning specific aspects of the IT or Program audit project - Serve as a contact for notifying appropriate organizations, management and stakeholders of the start of an engagement - Coordinate meetings between program and control stakeholders and external audit groups like OIG, GAO and DHS - Coordinate OIG or GAO requests for documentation, data, and information, or meetings with specific Management Officials - Coordinate comments to external draft and final audit reports, as well as any subsequent audit follow-up about recommendations or findings described in the final audit report - Evaluate managements’ corrective actions to ensure actions are responsive to audit recommendations, follow-up on the status of agreed-upon open corrective actions and provide reports as needed at the request of internal and external organizations - Reviews and interprets system security policy, guidelines, and procedures for systems processing multiple applications that require diverse, and at times, conflicting security controls that are typically accessed by a large distributed user community. - Evaluate and interpret policy and procedural controls covering: - Access Control, Audit and Accountability, Awareness and Training, Configuration Management, Contingency Planning, Identification and Authentication, Incident Response, Maintenance, Media Protection, Personnel Security, Physical and Environmental Protection, Program Management, Risk Assessment, Security Assessment and Authorization, System and Communications Protection, System and Information Integrity, and System and Services Acquisition Security     - Establishes risk-management procedures and ensures that risk-management techniques are applied to all new or modified computer applications - Execute technical risk assessments using a variety of security control reports and data to evaluate current system security posture, monitor control activities or respond to data calls - Ensures the confidentiality availability and integrity of IT systems through full compliance with the Federal Information Security Management Act, related NIST standards, and agency IT security policies and standards - Provide weekly status reports, orally and in writing - Stay abreast of changing and emerging technology - Monitor and evaluate technology changes that affect systems security
Category
Information Technology
ID
2020-1252
Job Locations US-DC
- Provide Network Engineering Support for Data Center Consolidation and Cloud Migration initiatives - Develop Network Diagrams, topologies for “as-is”, and “to-be” states for physical and logical configurations - Design and develop implementation plans for Cloud Based network infrastructure using SDN (Software Defined Networking) - Understanding of Enterprise Network Architecture models and topologies - Detailed understanding of the TCP/IP, and addressing using V4 and V6 - Understand configuration files for firewall, switch and other network assets, reverse engineer and create specification that will be used for migrating network from one data center to other - Ability to interpret the customer’s business objective and design a solution to improve performance, reduce cost, and reduce or eliminate security vulnerabilities. - Ability to translate mission assignments and establishes tasks, level of effort, timelines, risk, and goals to meet objectives. - Applies analytical techniques when gathering information, defining work tasks, designing technology solutions, identifying risks, and developing procedures to complete tasks. - Performs research, evaluation and/or provides recommendation for new alternative solutions and technologies to enable and securely improve network traffic flow across the enterprise. - Ability to assess the customers technical capabilities and knowledge - Proposes technical solutions in both visual and verbal formats. Communicates with confidence to nontechnical business customers and creates technical design diagrams for engineers.  - Visually and verbally explain in a manner non-technical people can understand and confidently approve the work. - Understanding of Port Address Translation and Network Address translation, and their uses and use cases  
Category
Information Technology
ID
2020-1251
Job Locations US-DC
Our ideal candidate will develop, implement, and support the FITARA program initiatives for the customer agency. Working closely with the customer, various components of the Policy & Governance Team, and in conjunction with Budget Execution, and Procurement processes, the candidate will work to imbed FITARA compliance objectives into the culture and business processes of the customer agency.    Service to be provided:   - Play a key role in planning, strategizing, communicating coordinating, and implementing the FITARA requirements in IT resource planning, budgeting, acquisition, and execution across the Agency - Updating Agency policy and IT management processes to ensure compliance with FITARA - Developing and executing communication strategies to institutionalize FITARA across the agency, including the development and delivery of executive briefings - Coordinating with field offices of the Office of the CIO in the implementation of FITARA including IT strategic planning, budgeting, acquisition, and execution - Document policies, standards, processes, practices and templates to govern systems engineering and IT project governance framework in accordance with the FITARA program - Conducting periodic audits of non-CIO projects to ensure compliance with CIO guidance, and ensuring FITARA compliance and reporting - Facilitating and reviewing IT acquisition requests and conducting preliminary IT acquisition reviews and triaging requests - Support, as required, architectural and engineering review of proposed IT acquisitions to determine the strategic alignment and technical soundness - Prepare acquisition recommendations based on FIT     Working knowledge/experience in below areas: - FITARA and FITARA implementation in federal agencies - Federal IT policy and governance, to include IT security mandates, processes, and frameworks, including FISMA and FedRAMP - Software Development Lifecycle (SDLC) for both Waterfall and Agile methodologies - Software Engineering and/or IT networking and infrastructure engineering with Waterfall and Agile. Agile/SAFe certification(s) a plus - IT management in Federal government including strategic planning, budgeting, acquisition, and IT project execution - Federal Enterprise Architectures Framework (FEAF 2. 0) and associated BRM and TRM. - Experience with NIST SP 800-53, Risk Management Framework (RMF), and security assessment tools   General required experience - Excellent analytical skills and thought leadership - Strong written and verbal communication skills and great attention to customer service - Formally and informally presenting information in group and individual settings - Proficiency with Microsoft Office products (Word, Outlook, Excel, PowerPoint, and SharePoint) - Strong planning, organizational, and time management skills - Demonstrated initiative and ability to work independently, as well as strong interpersonal skills that foster the ability to work effectively on teams, communicate effectively - Strong attention to detail
Category
Information Technology
ID
2020-1246
Job Locations US-VA-Vienna
- Assist the Program Manager as required in managing contract performance. Performs non-routine functional activities of a project by providing management and technical direction to project personnel. - Oversee the execution of single or multiple task orders. - Responsible for staffing, project planning, production, quality, project financials, and staff direction and oversight, and providing deliverables under the task order. - Manage the client interface at the COR level. - Exercise independent judgment, as well as a high level of analytical skill in solving non-routine technical, administrative and managerial problems. - Responsible for all aspects of project performance and assists in the overall direction to all project-level activities and personnel.
Category
Information Technology
ID
2020-1233
Job Locations US-DC
- Assist the Program Manager as required in managing contract performance. Performs non-routine functional activities of a project by providing management and technical direction to project personnel. - Oversee the execution of single or multiple task orders. - Responsible for staffing, project planning, production, quality, project financials, and staff direction and oversight, and providing deliverables under the task order. - Manage the client interface at the COR level. - Exercise independent judgment, as well as a high level of analytical skill in solving non-routine technical, administrative and managerial problems. - Responsible for all aspects of project performance and assists in the overall direction to all project-level activities and personnel.  
Category
Information Technology
ID
2020-1231
Job Locations US-NM-Albuquerque
Criterion Systems is looking to hire an INFORMATION SYSTEMS SECURITY ENGINEER (ISSE). The primary responsibilities of the position are to utilize and configure existing cybersecurity tools to perform the monitoring, analysis, correlation and reporting of cybersecurity issues and incidents.  Other responsibilities are to provide guidance and recommendations for new tools based on changes in threats, architecture, technological advances, or organization mission; implementation of new tools and modifications to architecture; updates, maintenance, and monitoring of cyber security tools; analyze changes, events, and other potential incidents for risk to the environment; event analysis, incident determination, and incident management.This position reports directly to leadership; must have strong verbal and written communication skills for presentations related to activities.  
Category
Information Technology
ID
2020-1229
Job Locations US-VA-Vienna
- Proven success in debugging and resolving issues in existing Java based systems and delivering releases and emergency code fixes as required. - Ability to interface successfully with customer/client to drive high customer satisfaction ratings and generated new development work. - Experience with completing applications development by coordinating requirements, schedules, and activities; contributing to team meetings; troubleshooting development and production problems across multiple environments and operating platforms. - Experience with supporting users by developing documentation and reports. •Ability to support On-Call tier 3 escalation function (schedule rotates through all team members) - Self-motivated, professional with proven experience. Flexible, team-player. - Highly skilled at debugging and resolving issues in existing Java based systems. - Strong knowledge of Java 6 or above. - Working knowledge of Eclipse based IDE’s and SVN. - Working knowledge of JPA, ORM, Hibernate. - Working knowledge of Spring Framework. - Working knowledge of Java Messaging Service, Active MQ, Oracle, MS SQL or Postgres databases. - Confident knowledge of XML, SQL, CSS, HTML. - Familiarity with Jasper Reports, Tomcat/J2EE Server - Familiarity with Apache Flex - Familiarity with caching, threading, synchronization concepts - Strong working knowledge of software architecture and design/re-design experience especially in the Java application space - Familiar with UNIX/LINUX and Windows systems - Updates job knowledge by researching new Internet/intranet technologies and software products; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Category
Information Technology
ID
2020-1228
Job Locations US-DC
The Enterprise Program Management Office (ePMO) is responsible for aligning the influx of proposed initiatives (statutorily required, maintenance and periodic upgrades, as well as new projects) to ensure the roadmap of projects fits within the enterprise’s strategy, IT architecture, budgetary, and personnel resource constraints. Additionally, the ePMO performs mentoring and independent oversight of active projects within the portfolio to assess the current and overall value to the organization. The Project Portfolio Analyst position is a member of the on-site ePMO team. Outlined below are job responsibilities, skills and minimum requirements to successfully fill this position. - Shepherd proposed projects from initial proposal through the decision-making pipeline to ensure each proposed project is adequately justified, aligned, and sequenced in preparation for the Investment Review Board to render a decision of the project’s merits to the organization. - Collaborate with the Capital Planning and Investment Control (CPIC) team in the oversight of projects, and, when performance indicators warrant, perform deep dives into the project’s performance to assist the Project Manager and leadership in identifying corrective actions to get the project back on track. (must have impeccable understanding of the PMBOK, Agile/Scrum, Waterfall, Spiral, PRINCE, or other formal project management or IT Operations frameworks (e.g., ITIL)) - Draw on their own experiences and project management expertise to review project documentation, records, and reports to identify risks, consistency issues, and deficits in best practices.  - Use tact and appropriate communication skills (written, oral, and visual) to interface with Project Managers, and leadership to convey findings and propose changes to lead projects back on track. - Practice active listening skills in meetings to produce actionable minutes that capture not only what is being said; but to speculate on the underlying conditions that are causing the evolution of the project where it deviates from plan. - Mentor Project Managers by preparing project management templates and cultivating a cooperative theme across external contracts/stakeholders to build a “Many Firms/One Team” culture. - Demonstrate superior software proficiency by drafting briefings in PowerPoint (preparing animations, embedding OLE objects, timing slides), authoring papers and business cases in MS Word (working with sections, footnoting, TOC, 508 Compliance), analyzing financial and metric data in excel (pivot tables, charting, lookups/dropdowns, trendlines), crafting graphics in Visio (object data, comments/callouts, layers), mocking up databases in MS Access (tables, forms, reports, queries). - Perform support contractor duties across the spectrum from briefing C-level leadership to taking minutes, demonstrating initiative to work down a backlog without specific management tasking, and innovating changes in business practices and procedures. - Strategic planning - Business process analysis - Risk management - Business case development - Problem solving and analysis techniques - Collaboration - Organizational awareness - Partnership development - Influence and negotiation - Policy compliance - Customer experience and service - Communications planning and management
Category
Information Technology
ID
2020-1227
Job Locations US-NM-Albuquerque
Criterion Systems, Inc. is seeking a results-oriented, self-motivated Senior VOIP Network Engineer to support a Department of Energy (DOE) contract at the Federal Customer site in Albuquerque NM. Your primary duties for this position include (but not limited to) deploying and providing ongoing support for development and ongoing support of Cisco Unified Communication Suite. This will include tier-2/3/4 troubleshooting and engineering (as needed), developing and updating standard operating procedures for VOIP provisioning and maintenance tasks. You will also provide technical assistance and mentoring to junior staff on the Network Operations team which will include creating and updating all related engineering documents, drawings, and IP addressing assignments. The successful candidate will demonstrate self-initiative and be able to operate without supervision. Must be flexible and able to work nights, weekends and holidays as needed to support planned and unplanned network maintenance and troubleshooting events. In addition to the successful candidate’s primary focus responding to trouble tickets and maintaining Cisco Unified Communication Suite this position will be called upon for the following requirements and additional duties:  - Operating in a remotely administered lights-out environment where equipment is deployed pre-configured and out-of-band access via OOB mgmt. and serial consoles is used when necessary during circuit problem determination - Develop documentation to improve current operating procedures - Draft configuration change control proposals for submission to the CCB - Create and update topology diagrams and associated documentation for each office location and network enclave - Install and operate open source software to perform network performance testing and monitoring
Category
Information Technology
ID
2020-1226