Criterion Systems, Inc.

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Job Locations US-CO-Denver
Criterion Systems is looking for all levels of Software Engineers (SWE) to work in collaboration to enhance the analysis system leveraging proprietary capabilities. The SWE shall collaborate on the integration of capabilities from different systems. Additionally, you will collaborate on the design, development, testing and integration. Perhaps the most rewarding aspect of this program is the frequent user interaction and unsolicited feedback on the value you bring to the mission every single day. We live and breathe the mission right along-side our users.  
Category
Information Technology
ID
2021-1786
Job Locations US
Ticket triage and resolution (tier 1).   Tasks will include:   -Ticket analysis and root cause assessment -Triage and follow-up on open tickets -Coordination with development teams -Communication with end users -Hands-on training support -Author and update online training materials
Category
Information Technology
ID
2021-1782
Job Locations US-DC
Criterion Systems is seeking to hire a Senior Project Coordinator to administer and organize projects while working closely with the Project Managers to prepare comprehensive project schedules and project plans at the Department of Energy - National Nuclear Security Administration.  You will organize and facilitate meetings producing actions and meeting minutes. You will perform various coordinating tasks, such as schedule, risk, and issues management along with administrative duties, like maintaining project documentation.  You will work closely with the Program and Deputy Program Manager to prepare communications, presentations, and other administrative tasks. Ultimately, the Project Coordinator’s duties are to ensure that all projects are complete on time and meet high quality standards. - Maintain, analyze, and monitor project plans and project schedules - Organize and facilitate meetings - Monitor project progress and handle any issues that arise - Document and follow up on important actions and decisions from meetings - Prepare necessary presentation materials for meetings - Ensure deadlines are met - Determine and report on project changes - Provide administrative support as needed - Undertake project tasks as required - Ensure standards and requirements are met through conducting quality assurance - Create project management calendar for fulfilling each goal and objective
Category
Information Technology
ID
2021-1781
Job Locations US-MO-Kansas City
- General tasks.  General tasks include, but are not limited to, the following: managing utilizing the tools and methodology defined by the customer’s Project Management Office (PMO); knowledge transfer and informal training; reporting status to the customer’s representative; management of a project’s critical path; and facilitating organization change towards a more project management-oriented culture.  Teamwork, coordination, and documentation are critical aspects of success in performing the tasks. - Initiating Phase.  Perform processes to define a new project or new phase of an existing project by completing work to establish the project charter and gain stakeholder acceptance.  Tasks include the following:  documenting objectives, developing a project charter, identifying a project sponsor and stakeholders, defining high level deliverables, projecting deliverable completion dates, identifying resource requirements, and gaining customer approval.  Required templates include:  Project Charter, Project Weekly Status Report and/or Minor Project Weekly Status Report. - Planning Phase.  Perform processes to identify the tasks and work assignments to complete an approved project charter.  Tasks include the following:  estimating schedules, sequencing tasks, documenting risks, developing risk mitigation strategies, documenting project alternatives/assumptions/constraints.  Required templates include:  Work Breakdown Structure, Risk Matrix, and Project Weekly Status Report. - Executing Phase.  Perform activities such as project team facilitation, project team solution generation, project team coaching for breakthrough performance, project management plan monitoring, project deliverable tracking, and management reporting.  The contractor shall possess “people skills” to gain the confidence, trust and respect throughout the organization while ensuring that project team members are treated with dignity and respect.  Through the project monitoring activities, the contractor shall ensure that the work breakdown structure correctly identifies the critical path tasks/work activities. Required templates include: Work Breakdown Structure, Critical Path Diagram, and Project Weekly Status Report. - Controlling Phase.  Perform analysis activities to compare actual performance with planned performance, identify and report variances, evaluate possible migration strategies, recommend appropriate corrective actions, and communicate to seek guidance from the Project Sponsor (Stakeholders), as applicable. - Close Out Phase.  The contractor shall perform activities to assemble project artifacts in a historical repository.  Tasks include the following:  formalizing customer acceptance, preparing a final project performance report, documenting lessons learned, and archiving project records.
Category
Information Technology
ID
2021-1770
Job Locations US-DC
Criterion Systems is seeking a  Sr. Splunk Administrator to be part of a multi year contract. You will work with a dynamic team of professionals that is responsible for providing Network and Systems support for a critical Executive Branch Agency.  Once hired, you will be responsible for the following duties listed below- The Sr. Splunk Administrator will be responsible for ongoing maintenance, troubleshooting, and dashboard development for Splunk Enterprise. Responsibilities include: - Responsible for Splunk agent (i.e., Universal Forwarder) deployment and server infrastructure analysis, optimization, and capacity planning. - Recommend and execute improvements to the existing Splunk architecture and design with growth and scalability in mind to optimize performance, stability, reliability, and agility. - Development of Splunk dashboards and reports - Perform configuration management and control of maintenance architectural/design/functional changes to Splunk platform. - Monitor Splunk system updates for planning, reviewing, testing, and executing patches and upgrades. - Perform on-boarding/integration of standard and custom data sources in Splunk using regular expressions to create extractions. - Integrate threat intelligence feeds with other security tools to enable enhanced automation - Analyze security monitoring and reporting requirements and define, design, develop, and maintain/improve Splunk dashboards, reports, alerts etc. - Provide operations monitoring of Splunk platform to enable proactive issue identification, response, and resolution. - Support Splunk on Unix (i.e., - IBM AIX, Solaris), Red Hat Linux, and Windows-based platforms. - Perform monitoring and tuning - Provide operations and maintenance including production and infrastructure support, root cause analysis, break/fix, troubleshooting, health monitoring, etc. - Solve/troubleshoot complex integration challenges and configuration issues.
Category
Information Technology
ID
2021-1768
Job Locations US-DC
- Act independently to deliver project to schedule, budget and scope; support provided as required and requested, and is self-driven and motivated - Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones - Perform the relevant project management processes - i.e., initiate, plan, execute, monitor, and control and close, and the supporting processes e.g., scope, cost, time, issue, risk, resource, communication, stakeholder management - Lead the development of the project charter and scope, and ensure delivery of the solution to schedule, budget, and scope - Reports on variances to the approved project baseline, project success criteria results, metrics, test, and deployment management activities - Interface and communicate with project team, management, and stakeholders - Attend and present at gate reviews and perform quality assurance reviews with all aspects of IT organization and business sponsors - Ensures that quality project standards are met as prescribed by IT Services through the effective implementation or use of approved processes, methodologies, and deliverables - Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence - Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices - Ensure that projects are proceeding according to scope, schedule, budget, and quality standards - Manage project issues and risks to mitigate impact to baseline - Continue professional development to keep abreast of emerging technologies, methods, and best practices
Category
Information Technology
ID
2021-1765
Job Locations US-VA-Springfield
Criterion Systems is seeking a mission-focusedCyber Security Operations Specialist to support and contribute to our government customer’s success in Springfield, VA. The individual in this position must be a motivated team player that strives for professional and technical excellence in cyber security.  The individual in this role will operate and manage all aspects of Information Systems, data availability, integrity, authentication, confidentiality, and non-repudiation.  They will also develop and execute security policies, plans, and procedures and ensure security measures of the network.   Primary Responsibilities include, but are not limited to: - Provide Cyber threat intelligence services for the collection, fusion, analysis, creation, and distribution of threat intelligence from government entities, commercial feeds, open sources, and other partners to obtain situational awareness of the threat environment. - Provide Cyber threat intelligence services on an expanded 12x5 service support level during core hours and on-call support with two-hour response time during non-core hours. - Cyber threat intelligence services shall develop and disseminate reports and tippers to internal and external stakeholders based on events, alerts, and incidents on customer systems and networks. - Implements and monitors security measures for communication systems, networks, and provide advice that systems and personnel adhere to established security standards and Governmental requirements for security on these systems. - Designs and implements data network security measures; operates Network Intrusion Detection and Forensics; conducts performance analysis of Information Systems security incidents; develops Continuity of Operation (COOP)/Disaster Recovery (DR) plans and supports certification of Information Systems and Networks. - Supervises operation of Electronic Key Management System, other information security duties, and Public Key Infrastructure. - Receive tickets from other Cyber Security Operations Services sub-services and conduct detailed analysis to validate any event/alert/incident. - Coordinate and implement tasks, performing analysis, and building/documenting response activities required during Cyber Security incident response, to include but not limited to actions such as implementing containment measures, IP blocks, domain blocks, and disabling user accounts. - Coordinates with Security and Installations Directorate (SI) Office of Counterintelligence (SIC), Insider Threat Office (SIII), in addition to other law enforcement and personnel as required to perform advanced investigation and triage of incidents. - Collaborates on security incident reports. - Coordinates with other contracts, organizations, activities, and other services as appropriate to ensure incidents are properly reported, contained, and eradicated. - Coordinates with other contracts, organizations, activities, and other services as appropriate to de-conflict blue / red team activity with open incidents/events. - Builds time-lines, documents, briefings, and other products as required to inform stakeholders of incident response actions, analysis, and the impact of both adversary activity and blue force response actions. - Documents actions taken and analysis in the authorized ticketing system to a level of detail where the actions taken and analysis are capable of being systematically reconstructed. - Generates reports in the Joint Incident Management System (JIMS), Incident Case Management System (ICMS), and/or other systems.
Category
Information Technology
ID
2021-1762
Job Locations US-VA-Reston
Criterion Systems is seeking a Network SME in Northern Virginia for an enterprise wide tool suite consisting of NNMi, HPNA, QA, and NPS. This position will support 5 separate world-wide networks by providing automated configuration management while monitoring over 6000 routers and switches. The SME will be instrumental in providing engineering and technical support for existing builds (v10.30); and work on future engineering architectures. Will collaborate across Cyber, Networks, Server, and Operation teams to provide Tier IV level support, engineering efforts of 1st article testing, and integration of SIEM tools.
Category
Information Technology
ID
2021-1761
Job Locations US-MO-Kansas City
- Support budget analysis tasks that include monitoring budget reservations and executions, initiating execution of accounting transactions, analyzing and reconciling transactions with budget plans, and assuring compliance with regulations, directives, procedures, and guidelines. - Prepare and maintain business-line level spend plans and track funds reservations and execution by Standard General Ledger (SGL) account. - Support internally focused requirements/tasks and provide deliverables, which may include, but are not limited to, the following: reconciliation of accounts and income; assisting with analysis of reports, completion of documentation; preparation of document packages for audit review; and analysis of budget data.  - Prepare, submit, and maintain Budget Object Code (BOC) Rollup Summary reports identifying planned requirements, SGL account execution, and expected rest-of-year requirements broken down by Mandatory, Center Capacity, and Discretionary. Additional breakdowns showing current-month and rest-of-year amounts may be required.  The BOC Rollup Summary shall also include a version-over-version explanation of changes to spend plan amounts by BOC Rollup.  The BOC Rollup Summary reports shall be delivered at specified mid-month and end-of-month management briefing dates. - Prepare, submit, and maintain monthly Working Capital Fund (WCF) operating plan versus actual variance reporting results and explanations for current fiscal years using the required WCF tool & format.  The reporting results and related information shall be delivered no later than the Thursday immediately preceding the monthly WCF Status of Funds (SoF) reporting deadline (typically the 15th of each month). - Prepare, submit and maintain monthly support services plan / actual usage reconciliation report with full-year trend analysis.  The report shall be delivered at the mid-month management briefing.  - Support externally focused requirements/tasks and provide deliverables, which may include, but is not limited to, providing other branches, offices, or agencies with budget data and analysis. - Both types of support and deliverables (internally focused and externally focused) will require synthesis and presentation of data, development of alternative courses of action, and recommendations to decision makers. - Increased requirements associated with end-of-year financial activities will likely result in the need for the employee to provide support that extends beyond a typical/standard work week (i.e. 40 hours) during the month of September.  Requirements may increase by approximately 25% during this timeframe.  The employee shall fully support such requirements.  
Category
Information Technology
ID
2021-1759
Job Locations US-MO-Kansas City
- Determine, identify and coordinate electrical power installation for new and existing IT hardware. - Coordinate IT hardware replacement, installation, movement, replacement, and removal activities. - Create and maintain documentation for IT hardware using tools that include the following: Microsoft Office products, Remedy ITSM Suite with integrated products and Visio. - Support enterprise systems maintenance windows. - Support the procurement and complete the installation of low voltage cabling to provide connectivity to existing systems and to internal keyboard, video and mouse (KVM) monitoring systems. - Evaluate and determine the quality and quantity of IT hardware repair parts and tools to reduce unnecessary duplication and variety, as well as to ensure that needed materials are on hand. - Manage IT hardware ingress and egress from the data center facility. - Receive, unload and store internal, customer, and vendor IT hardware delivered shipments at the time of facility arrival. - Plan, pack and coordinate the removal of disposed or excessive IT hardware. - Participate in weekly change control board meetings. - Conduct physical inventory of IT equipment. - Report, coordinate and resolve hardware configuration item data discrepancies in configuration management database. - Escort internal IT staff and external customers with limited or no security clearances into secured data center facility and assist with or monitor routine or emergency IT hardware maintenance activities. - Monitor and ensure adherence to appearance and safety standards within the data center facility, in accordance with data center policy and procedures.  Report all non-compliance issues to the floor manager.
Category
Information Technology
ID
2021-1751
Job Locations US-VA-McLean
Criterion Systems is seeking a mission-focusedSenior Software Developer (Systems Software) to support and contribute to our government customer’s success in McLean, VA. The candidate must be a motivated team player that strives for professional and technical excellence. The individual in this role will be trusted to execute multi-faced programs that support dynamic mission sets. Primary Responsibilities include, but are not limited to: - Leveraging cloud technology, development and operations principles to instantiate infrastructure assets, design, deploy and maintaining the Sponsor’s enterprise-level geospatial information systems (GIS) platform and supporting services to meet customer requirements. - Migrating and integrating COTS/GOTS applications and services to multiple intranets and networks to include cloud environments. - Streamlining, stabilizing and scaling existing applications to increase efficiency and ensuring seamless adoption by a larger user pool. - Adhering to the program’s software development process to include creation of all related artifacts and documentation.
Category
Information Technology
ID
2021-1746
Job Locations US-VA-Herndon
Criterion Systems is seeking a mission-focused, diverse Expert Software Developer (Systems Software) to support and contribute to our government customer’s success in Herndon, VA. The candidate must be a motivated team player that strives for professional and technical excellence. The individual in this role will be trusted to understand the technical and functional design requirements related to multiple applications.     Primary Responsibilities include, but are not limited to: - Designing, developing and testing mission applications.   
Category
Information Technology
ID
2021-1745
Job Locations US-VA-McLean
Criterion Systems is seeking a mission-focused Project Integrator to support and contribute to our government customer’s success in McLean, VA. The candidate must be a motivated team player that strives for professional and technical excellence with project integration.    Primary Responsibilities include, but are not limited to: - Leveraging established processes for documenting receipt of customer products, but will also require additional development of the process to further increase efficiency. - Working with tracking mechanisms on multiple systems, saving and migrating customer records, providing status in real time, and ensuring associated documentation is updated and placed within customer’s systems for discoverability, tracking, and retrieval. - Assisting the customer’s digitization efforts which will include migrating hard-copy documents to customer’s system, review for data accuracy and destruction of hard-copy. - Providing a variety of administrative duties including not limited to the below: - Information Management: Process administrative and personnel paperwork in support of customer's front office seniors. - Information Management: Implements new administrative support processes in support of customer's front office seniors. - Information Management: Maintains tracking records and filing system. - Office Management: Assists in planning, scheduling, organizing and execution of meetings, conferences, and off-sites. - Finance: Processes travel, training, and POV vouchers. - Customer Service: Establishes administrative contacts and professional relationships for networking and liaison across the Agency/IC.
Category
Information Technology
ID
2021-1744
Job Locations US-VA-Herndon
Criterion Systems is seeking a mission-focusedSoftware Developer (Systems Software) to support and contribute to our government customer’s success in Herndon, VA. The candidate must be a motivated team player that strives for professional and technical excellence. The individual in this role will work in a paired programming environment building web based applications. Primary Responsibilities include, but are not limited to: - Work in a paired programming environment to build web based applications using Ruby on Rails. - Work in an Agile team. - Develop automated tests using RSpec and Karma. - Perform sprint planning, sprint review. Participate in daily stand-ups and retros. - Perform web accessibility testing and remediation - Perform systems administrative tasks to support automated deployments, system monitoring, and infrastructure management.
Category
Information Technology
ID
2021-1743
Job Locations US-VA-Herndon
Criterion Systems is seeking a mission-focusedCustomer Services and Information Technology Officer (CSITO) to support and contribute to our government customer’s success in Herndon, VA. The candidate must be a motivated team player that strives for professional and technical excellence in customer IT support.  The individual in this position will be trusted to analyze internal and external customer needs while providing timely and dependable first tier desktop and Access Administration support to our customers. Primary Responsibilities include, but are not limited to: · Password resets and/or granting share drive access. · Submitting new accounts/group accesses. · Extensive knowledge about administering databases and share drive accesses. · Working knowledge of managing restricted data accesses. · Excellent customer service consulting and desktop diagnostic skills. · Detail oriented · Sound problem resolution, judgment, and decision-making. · Experience with TCP/IP and general networking issues. · Experience providing superior customer service and support. · Experience in communicating effectively, resolving issues efficiently, and contributing to the improvement of the infrastructure. · Experience with Data transfer services; Data Transfer Officer (DTO). · Experience with ticket tracking, closing, and escalating issues; assisting in installing peripheral IT items and access administration. · Strong interpersonal and organization skills. · Strong troubleshooting skills with hardware/software. · Possess excellent listening and writing skills. · Ability to work independently. · Ability to manage multiple task assignments. · Excellent verbal and written communication skills. · Demonstrated ability to communicate how to use an application, system, etc. to customers of various levels (i.e. junior to senior). · O&M experience
Category
Information Technology
ID
2021-1741
Job Locations US-VA-McLean
Criterion Systems is seeking a mission-focusedCustomer Services and Information Technology Officer (CSITO) to support and contribute to our government customer’s success in McLean, VA. The candidate must be a motivated team player that strives for professional and technical excellence.  The individual selected for this role will be trusted to provide critical technical support in addressing complicated IT-related issues while delivering exceptional customer service support on a rotating 12-hour day shift within a high performing team. Primary Responsibilities include, but are not limited to: - Working as part of a motivated and high-performing team.  - Resolving critical IT-related issues that negatively impact the customer’s mission. - Collaborating with teammates and government customers to identify process improvements. - Lending expertise and institutional knowledge to less experienced CSITO’s to improve the overall technical excellence of the team. - Manage personal metrics, alignment to KPI’s, and the office’s ticket queue.
Category
Information Technology
ID
2021-1739
Job Locations US-VA-Vienna
- Sets up projects within Deltek Costpoint and assigns workforces. - Monitors, analyzes and reports project progress, costs and schedules. - Collaborates with project team to review and validate progress and spend curves. - Supports project management with preparation of project status reports for various contracts. - Completes monthly project management review presentation in Adaptive and manages monthly process update. - Reviews reports for accuracy and consistency with contract management systems and finance/accounting systems. - Provides cost and schedule analysis and reviews with project managers for corrective action. - Analyzes monthly project revenue, cost and profitability and explains variances to management. - Updates project forecasts based on analysis of trends, cost and schedule performance and variances. - Works closely with purchasing to provide initial and subsequent funding actions for subcontractors. - Key player in budget modelingand incurred cost submission. - Maintains funding actions for 75% complete notices and at-risk process. - Presents financial information to leadership as required. - Prepares government reporting requirements for contract vehicles. - Prepares income and expense and Statement of Indirect Expenses variance analysis – budget to actual – and propose corrective action as needed. - Supports pricing efforts as needed.
Category
Accounting/Finance
ID
2021-1738
Job Locations US-MD-Beltsville
Criterion Systems is seeking a mission-focusedSenior Database Administrator with Microsoft Exchange to support and contribute to our government customer’s success in Beltsville, MD. The individual in this position must be a motivated team player that strives for professional and technical excellence in providing senior level Microsoft Exchange administration.   Primary Responsibilities include, but are not limited to: - Provide senior level Microsoft Exchange administration.  - Create architecture for new and/or upgraded product line.  - Mail flow, SMTP Protocol, RFC 5321, and RFC 974. - User and mailbox management - COOP Management and training. - SSP documentation and certification - PKI certificates - Monthly Microsoft patching and CUs. - Senior level Skype for Business administration.  - Skype Persistent Chat Room Administration. - Federation administration - SQL administration and mirroring. 
Category
Information Technology
ID
2021-1737
Job Locations US-VA-Herndon
Criterion Systems is seeking a mission-focusedDatabase Administrator-Expert to support and contribute to our government customer’s success in Herndon, VA. The individual in this position must be a motivated team player that strives for professional and technical excellence. Primary Responsibilities include, but are not limited to: - Configure and maintain relational databases such as MySQL or Oracle and NoSQL databases such as Cassandra. - Manage databases in a high availability, high scalable environment. - Install and test new versions of all databases management systems. - Build databases schemes, tables, procedures, and permissions. - Develop databases utilities and automated reporting. - Create shell scripts for task automation - Create, test and execute SQL data management language variants. - Analyze, sustain and maintain capacity for performance requirements and consolidate and tune the database for optimal efficiency. - Monitor systems and platforms for availability. - Configure backup, clustering, mirroring, replication and fail-over solutions. - Install and test upgrade patches, restore and recover corrupted databases. - Install and implement security encryption measures.   - Work independently and in an Agile team environment with the ability to troubleshoot and resolve technical and nontechnical issues.  
Category
Information Technology
ID
2021-1734
Job Locations US-VA-Herndon
Criterion Systems is seeking a mission-focusedSystems Engineer/Cloud Engineer Subject Matter Expert (SME) in platform engineering to support and contribute to our government customer’s success in Herndon, VA. The candidate must be a motivated team player that strives for professional and technical excellence.   Primary Responsibilities include, but are not limited to: - Responsible for the development and delivery of the modular enterprise engineering design and implementation plan for the Secure Web and Application Services and Storage and Backup solutions that shall support the infrastructure hosting workloads for both premises and Amazon Web Services (AWS). - Serve as the Platform Engineering SME to provide the technical guidance and direction to design the modular operating system baselines to support the modular data and application Tier hosting strategy.  - Work as part of a team to champion and implement SysOps and DevOps concepts within S&DS.
Category
Information Technology
ID
2021-1733