Criterion Systems, Inc.

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Job Locations US-CA-San Diego
Criterion Systems is seeking a mission-focused Hybrid Systems Integration Engineer to support and contribute to our government customer’s success in San Diego, CA. The individual in this position must be a motivated team player that strives for professional and technical excellence in Systems Integration Engineering. Primary Responsibilities include, but are not limited to:  - Submit defect reports and enhancement requests via Azure DevOps. - Participate in Product Test activities. - Collaboratively work with Customer Technical Solutions team to resolve or diagnose customer issues. - Provide problem management by taking ownership of repeating incidents, researching root cause, and resolving problems. - Understanding, applying, and communicating the technology concepts and implementations of our products. - Participating as a customer advocate in the engineering development process. - Contributing to the development of customer support material such as technical manuals, applications briefs, and product data sheets as needed. - Moving hardware and transport cases to prepare and attend trade shows and various events. - On-call duty once a month to answer customer calls. - Strong analytical, problem-solving, and debugging skills - Attention to detail, design, and UX awareness - Ability to work independently and with little supervision, as well as with a team. - Remote application support. - Familiarity with hypervisors (HyperV and VMware). - Awareness of installing, running, and troubleshooting software in both Windows and Linux (preferably RHEL/CentOS). - Strong problem solving and analytical skills to diagnose issues at system level, including Windows/Linux operating systems, SQL Server, web services, and application integration. - Because this role involves a combination of collaborative/in-person and independent work, it will take the form of a hybrid work format, with time split between working on-site and remotely.
Clearance Requirement
Top Secret/SCI
Information Technology