Criterion Systems, Inc.

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Job Locations US-NV-Las Vegas
Criterion Systems is seeking a SOC Shift Lead to support a federal government customer in Las Vegas, Nevada.   The candidate will be a team leader as part of an enterprise Security Operations Center (SOC) working in a 24x7 operational environment.  This position requires daily interaction with management, security personnel at customer sites, and government personnel with other federal agencies.  Applicant must be a positive, flexible, self-starter requiring minimal direct supervision, and able to excel as a leader in the fast-paced cybersecurity industry.  Previous cybersecurity supervisory or management experience is a requirement. Exceptional communication and interpersonal skills are a necessity; including the ability to effectively communicate via written and verbal mediums.  Excellent business and technical writing skills are a must.  Shift leads are responsible for the administrative and technical delivery of a team of up to five shift analysts.  Position may include up to 10% travel both locally and nationwide.  Applicants must be detail-oriented, self-driven, and be able to multi-task on a high-tempo operational team.   Duties and Responsibilities:   Provide other services to include, but not limited to: - Direct supervision of a team of experienced Intrusion Analysts - Administrative and scheduling support for a team of up to five direct reports - Triage of alerts in support of network security monitoring operations - Review and analyze network packet capture files - Review and analyze IDS/IPS alerts  - Review of security vulnerability data - Utilize threat hunting techniques to proactively identify threat activity - Identification, review, and tracking of malicious code - Reporting malicious activity to customer sites - Provide customers with remediation recommendations - Review and management of incident response activity - Serve as a Subject Matter Expert (SME) within the team for an identified area of technical expertise - Develop use of new services, technology, and products - Conduct training and coaching sessions for junior team members - Creation, review, and approval of new procedural documentation - Other duties as assigned - Travel up to 10%
Clearance Requirement
DOE Q
Category
Information Technology
ID
2022-2127
Job Locations US-DC
- Plan and/or execute the installation, testing, operation, troubleshooting, training and maintenance of hardware and software systems, network cybersecurity, load-balancing, and alternate routing/continuity of operations. - Plan and/or execute all network infrastructure upgrades, ensuring all data interfaces and transit points are compliant with FIPS and FISMA standards. - Install, maintain and enhance network and systems equipment, services, and/or maintain technical documentation or procedures as needed. - Manage and load balance network/systems resources for optimum performance, capacity, availability, serviceability, and recoverability. - Implement and maintain security protocols, procedures, software patches, and tools to ensure compliance with the agency’s established configuration baseline. - Develop, document, and/or maintain systems administration standard operating procedures. - Analyze, troubleshoot and/or resolve hardware/software interface and interoperability problems. - Ensure systems availability, functionality, integrity, and efficiency. - Install and integrate systems fixes, updates, and enhancements. - Ensure the rigorous application of information security and information assurance policies, principles, and practices in the delivery of systems administration services. - Maintain an archive of network/systems configuration documentation for equipment in the agency. - Develop, maintain and archive disaster recovery documentation per the agency’s standards and support all objectives for continuity of operations. - Monitor and analyze audit logs, report any irregularities to management. - Provide on-call support after hours and weekends. Requires carrying on-call phone.
Clearance Requirement
Public Trust
Category
Information Technology
ID
2022-2126
Job Locations US
- Partner with the Business Process Owner(s) and Process Excellence Team members to develop a deep end-to-end understanding of processes targeted for automation and outline the impacted processes and business requirements. - Engage with cross-functional teams to develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with IT solution design and development teams. - Works with IT & Technical Team members to facilitate the planning and execution of IT and other Automation projects. Work with Business Units to perform value analysis (ROI) for the processes. Coordinate with the business and the IT team to identify and provide support for solution designs for production issues and enhancements. - Identify scope, benefits, constraints, and risks for IT automation initiatives, capture and document current state manual processes. Identify and document best practices for ongoing IT adoption. Facilitate sessions with stakeholders to drive out requirements. Consider change management implications for implementation of new IT processes. - Deliver key business analysis artifacts, using best practices and tools, for the design, solution, and execution of medium and large projects. Document and diagram the existing environment and data flows. Gather non-functional requirements such as security, capacity performance and availability. Act as a liaison between business and technical resources. - Recommend ‘to-be’ process map designs using Cross-functional flowcharts. Define configuration specifications and business analysis requirements. Conduct Process diagnostics & opportunity identification. Define requirements, creating user stories process definition documents (if Agile) or BRD or Disaggregation sheets (for IT). Help design, document, and maintain system processes, creating Business Case and ROI which can be submitted for review and approvals.
Clearance Requirement
Public Trust
Category
Information Technology
ID
2022-2125
Job Locations US-DC
- Provide Excellent Customer Service in Face-to-Face, Telephone or Electronic Interaction with Clients, Good Language and Communications Skills, Problem-Solving. - Resolve configuration and troubleshooting requests. This includes PC/laptop/tablet/mobile device configuration, PC/laptop/tablet/mobile device troubleshooting, and PC/laptop/tablet/mobile device maintenance, support for custom software, and software support for COTS packages. - Providing hands-on analysis of issues, issue reporting, and incident management. - Implementing complex changes to the infrastructure. - Provide PC workstation image build using SCCM; Build and maintain PC operating system images. - Build and configure PC and laptop workstations using SCCM.  Re-image workstations and use disk utility software for wiping and repairing disks. - Preparing documentation that explains the technical solution clearly. - Maintaining or enhancing systems infrastructure components and services to ensure that infrastructure is in vendor supported and standards compliant state. - Respond to incidents according to the approved process and procedures. - Responds to telephone calls, email and personnel requests for technical support, documenting every contact. - Documents, tracks, and monitors the problem to ensure a timely resolution. - Provides 2nd tier support to end users for PC applications and hardware via remote tools and deskside visits. - Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. - Simulates or recreates user problems to resolve operating difficulties. - Recommends systems modifications to reduce user problems. - Possesses and applies expertise on multiple complex work assignments. - Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish task. - Operates with appreciable latitude in developing methodology and presenting solutions to problems. - Contributes to deliverables and performance metric. - Utilizes the ServiceNow ticketing system to track all work. - Ensures a timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution, and follow-up steps.
Clearance Requirement
Public Trust
Category
Information Technology
ID
2022-2124
Job Locations US-VA-Vienna
- Responsible for the set-up and maintenance of billable contracts in the accounting system to ensure consistency with the contracts and support of the Program Management’s contract performance reporting requirements. - Responsible to develop and implement project controls standards, procedures and work process and documentation. - Develop plans, budgets, and schedules, to meet contractual/project requirements for multiple contracts with a variety of contract types, such as FFP, CPFF, T&M as well as hybrids. - Identify project risks and opportunities and provide analytical contribution in working resolution with PM, Contracts, Procurement and Finance/Accounting. - Be a business partner to operations team by providing analytics, guidance and reporting in order to ensure that contracts are within negotiated parameters and const control guidelines. - Provide timely updates to PMs, CAs, SCAs, and other team-members. - Prepare various reports for internal stakeholders in a cross-functional team. - Monitor funding status, providing reliable and timely notification of funding status by line-item detail as required. - Prepare charts, tables, graphs, and diagrams to assist in analyzing problems - Support subcontractor/vendor cost management lifecycle, including setting up Purchase Requests, Purchase Orders, tracking subcontractor/vendor invoicing. - Prepares income and expense and Statement of Indirect Expenses variance analysis – budget to actual – and propose corrective action as needed. - Key player in budget modelingand incurred cost submission. - Maintains funding actions for 75% complete notices and at-risk process. - Presents financial information to leadership as required. - Prepares government reporting requirements for contract vehicles. - Supports pricing efforts as needed. - Provide any ad hoc financial analysis as required.
Clearance Requirement
Ability to obtain and maintain a security clearance
Category
Accounting/Finance
ID
2022-2123
Job Locations US-CO
- Validates task order requirements. - Conducts reviews of work products and task order requirements for correctness, adherence to the design concept and to user standards. - Reviews program and task order documentation to assure government standards/requirements are adhered to, and for progress in accordance with schedules. - Coordinates with the Program Manager to ensure problem solution and user satisfaction. - Makes recommendations, if needed, for approval of task order responses and major systems installations. - Prepares milestone status reports and deliveries/presentations on the task order concept to colleagues, subordinates, and end user representatives. - Performs complex tasks related to specialized inspection and testing of project output to ensure that quality standards are met. - Develops and refines processes related to quality control and project failure identification and design standards verification. - Reviews project task order documentation to ensure requirements are designed to meet inspection and testing standards. - Initiates corrective action for procedural, product, or process deficiencies. - Interfaces with customers, vendors, and various company departments to resolve quality problems and provide information. - Participates in and may lead audits.
Clearance Requirement
Public Trust
Category
Information Technology
ID
2022-2122
Job Locations US-DC
- Responds to, diagnoses and resolves problems through discussion with users. - Ensures a timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution, and follow-up steps. - Provides support to end users on a variety of issues. - Identifies, researches, and resolves technical problems. - Responds to telephone calls, email and personnel requests for technical support, documenting every contact. - Documents, tracks, and monitors the problem to ensure a timely resolution. - Provides 1st and 2nd tier support to end users for PC applications and hardware via remote tools and deskside visits - Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. - Simulates or recreates user problems to resolve operating difficulties. - Recommends systems modifications to reduce user problems. - Possesses and applies expertise on multiple complex work assignments. - Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. - Operates with appreciable latitude in developing methodology and presenting solutions to problems. - Contributes to deliverables and performance metrics. - Utilizes the ServiceNow ticketing system to track all work
Clearance Requirement
Public Trust
Category
Information Technology
ID
2022-2121
Job Locations US-DC
- Responds to, diagnoses and resolves problems through discussion with users. - Ensures a timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution, and follow-up steps. - Provides support to end users on a variety of issues. - Identifies, researches, and resolves technical problems. - Responds to telephone calls, email and personnel requests for technical support, documenting every contact. - Documents, tracks, and monitors the problem to ensure a timely resolution. - Provides 1st and 2nd tier support to end users for PC applications and hardware via remote tools and deskside visits - Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. - Simulates or recreates user problems to resolve operating difficulties. - Recommends systems modifications to reduce user problems. - Possesses and applies expertise on multiple complex work assignments. - Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. - Operates with appreciable latitude in developing methodology and presenting solutions to problems. - Contributes to deliverables and performance metrics. - Utilizes the ServiceNow ticketing system to track all work
Clearance Requirement
Public Trust
Category
Information Technology
ID
2022-2120
Job Locations US-DC
- Responds to, diagnoses and resolves problems through discussion with users. - Ensures a timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution, and follow-up steps. - Provides support to end users on a variety of issues. - Identifies, researches, and resolves technical problems. - Responds to telephone calls, email and personnel requests for technical support, documenting every contact. - Documents, tracks, and monitors the problem to ensure a timely resolution. - Provides 1st and 2nd tier support to end users for PC applications and hardware via remote tools and deskside visits - Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. - Simulates or recreates user problems to resolve operating difficulties. - Recommends systems modifications to reduce user problems. - Possesses and applies expertise on multiple complex work assignments. - Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. - Operates with appreciable latitude in developing methodology and presenting solutions to problems. - Contributes to deliverables and performance metrics. - Utilizes the ServiceNow ticketing system to track all work
Clearance Requirement
Public Trust
Category
Information Technology
ID
2022-2119
Job Locations US-DC
- Responds to, diagnoses and resolves problems through discussion with users. - Ensures a timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution, and follow-up steps. - Provides support to end users on a variety of issues. - Identifies, researches, and resolves technical problems. - Responds to telephone calls, email and personnel requests for technical support, documenting every contact. - Documents, tracks, and monitors the problem to ensure a timely resolution. - Provides 1st and 2nd tier support to end users for PC applications and hardware via remote tools and deskside visits - Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. - Simulates or recreates user problems to resolve operating difficulties. - Recommends systems modifications to reduce user problems. - Possesses and applies expertise on multiple complex work assignments. - Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. - Operates with appreciable latitude in developing methodology and presenting solutions to problems. - Contributes to deliverables and performance metrics. - Utilizes the ServiceNow ticketing system to track all work
Clearance Requirement
Public Trust
Category
Information Technology
ID
2022-2118
Job Locations US-DC
- Responds to, diagnoses and resolves problems through discussion with users. - Ensures a timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution, and follow-up steps. - Provides support to end users on a variety of issues. - Identifies, researches, and resolves technical problems. - Responds to telephone calls, email and personnel requests for technical support, documenting every contact. - Documents, tracks, and monitors the problem to ensure a timely resolution. - Provides 1st and 2nd tier support to end users for PC applications and hardware via remote tools and deskside visits - Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. - Simulates or recreates user problems to resolve operating difficulties. - Recommends systems modifications to reduce user problems. - Possesses and applies expertise on multiple complex work assignments. - Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. - Operates with appreciable latitude in developing methodology and presenting solutions to problems. - Contributes to deliverables and performance metrics. - Utilizes the ServiceNow ticketing system to track all work
Clearance Requirement
Public Trust
Category
Information Technology
ID
2022-2117
Job Locations US-VA-Vienna
Office Manager Responsibilities:   Utilize discretion and experience to perform office management and administrative duties to include: - Manage front desk (answer incoming calls, greeting guests, etc.). - Distribute incoming mail. - Make runs to Costco as needed for office snacks and keep kitchens and conference rooms stocked and clean. - Monitor and purchase office supplies and ensure supplies are stocked. - Replace and restock printer ink and paper in printers and replace all burned out light bulbs. - Manage service requests to building management for repairs. - Assist with travel arrangements. - Copy and deposit incoming checks. - Prepare briefing packets and other materials as needed. - Prepare mailing labels, packages, and drop off all outgoing express delivery packages. - Provide other administrative support as needed. Security Specialist Responsibilities:   Utilize discretion and experience to support corporate and facility security including: - Assist Director of Corporate Security/FSO with the overall security program. - Process security paperwork for reciprocity (DOD to DOE) and add candidates to appropriate security spreadsheets/database. - Electronically file security paperwork on appropriate drives (briefings, debriefings, Insider Threat Awareness certificates, etc.). - Assist in initiation and tracking of employee security clearance investigations and perform administrative support functions using USG databases (DISS, NISS, e-Qip). - Assist in preparation for DCSA facility reviews and inspection. - Perform personnel security duties to include passing employee clearances for classified site visits. - Maintain physical security through management of Datawatch cards and visitor badges.
Clearance Requirement
Ability to obtain and maintain a security clearance
Category
Administrative/Clerical
ID
2022-2114
Job Locations US-MO-Kansas City | US
- Provide technical support for z/OS and commercial off the shelf software installation and problem analysis of various mainframe-based products. - Provide technical consulting and analysis of new technologies, implementation strategy, and impact to production. - Independently diagnose and resolve trouble calls in technical areas. - Develop technical specifications, in accordance with established requirements and schedules. - Create technical documentation. - Review proposed policy, regulations, and procedural changes to determine impact. - Develop on the job training programs on new developments in technology and software packages. - Configure, manage, and diagnose VTAM SNA components in a multi-system complex.
Clearance Requirement
Public Trust
Category
Information Technology
ID
2022-2113
Job Locations US
Service Documentation Support Functions and Activities:   - Support execution of the DISC services communications strategy. - Maintain Point Of Contact List. - Develop Themes and Differentiation for DISC. - Maintain and Catalog communications assets. - Maintain customer personas/Journey maps. - Conduct Industry research. - Support, enhance, and maintain the DISC services communications plan. - Brand awareness. - Content strategy and calendar. - Stakeholder engagement. - Service communications/documentation content change management. - External outreach. - Governance and process. - Timeline and budgets. - Deliver, report, assess, and improve communications campaigns. - Design and Development of Service Documentation Collateral. - Sales tools – presentations, flyers, case studies. - Platforms – web presence, customer resource management tool. - Assets – interactive collateral, apps, videos, graphics, emails, print and banner ads. - Campaigns – search, email, cross channel.
Clearance Requirement
Public Trust
Category
Information Technology
ID
2022-2111
Job Locations US-CO-Denver
Criterion Systems is seeking a mission-focusedData Scientist (Jr.-Sr. Level) to support and contribute to our government customer’s success in Greenwood Village, CO. The individual in this position must be a motivated team player that strives for professional and technical excellence in Data Science. Primary Responsibilities include, but are not limited to:  - Desire to solve complex problems.   - Experience with statistical programming languages like R, PytSLQ, SLQ, etc.   - Knowledge of Machine Learning techniques, including DeepLearning.   - Experience in statistics and data mining techniques.   - Experience with GitLab, BitBucket, GitHub Enterprise or similar source repository   - Experience with Jenkins or GitLab for Continuous Integration.   - Experience with building/compiling Java, Python or Javascript applications   - Experience with Nexus or similar artifact repository.   - Understanding of all stages of the Software Development Life Cycle.   - Experience with Cloud Computing and HybriPrem-Prem solutions.   - Experience GPUs GPUs to speed data Model Training.   - Experience with Data Science Tools iAWSn AWS Environment.  
Clearance Requirement
Top Secret/SCI
Category
Information Technology
ID
2022-2106
Job Locations US-VA-Reston
- Design and develop and maintain machine learning algorithms - Clean, manage, optimize, and process large volumes of data - Test, evaluate, and optimize machine learning models using synthetic data sets - Maintain large-scale data pipelines and backend services - Verify data quality and identify differences in data distribution that affects the AI/ML model performance - Collaborate with technical team to design data algorithm workflows, supporting an end-to-end pipeline - Use major data science tools and technologies to contribute to the technical team environment, while exchanging data and algorithms
Clearance Requirement
Top Secret/SCI/with Poly
Category
Information Technology
ID
2022-2105
Job Locations US-VA-Reston
- Engage data scientist innovators and mission user groups to define requirements for testing tools and data sets - Prepare documents, reports, summaries, and replies to inquiries, ensuring accuracy and proper format of the information provided - Interpret data and analyze results using statistical techniques - Acquire data from primary or secondary data sources and maintain databases - Work closely with data science team in providing tools, operational support, data analytics & reporting to support innovation  - Act as a liaison to data science team and client in the transfer of information on process enhancements, resources, and data analysis - Develop tools and solutions for recurring client suggesting process improvements to help create efficiencies
Clearance Requirement
Top Secret/SCI/with Poly
Category
Information Technology
ID
2022-2104
Job Locations US-VA-Reston
- Use advanced analytic tools to locate, label, tag and categorize various elements in large datasets - Locate, label and categorize various elements in large text datasets - Implement annotation procedures to achieve consistent annotation - Report and document issues with annotation tools and processes - Provide feedback for efficient labeling and to improve data quality - Interact with data science and data engineering teams to design new features for more efficient labeling techniques
Clearance Requirement
Top Secret/SCI/with Poly
Category
Information Technology
ID
2022-2103
Job Locations US-VA-Reston
- Design, create, evaluate, and maintain solutions using your experience and expertise in data science and machine learning - Work with various teams to identify, manage, research, develop, and present data analytics projects - Learn and understand existing and planned data architectures and models, and help to develop creative approaches to modernization and design for analysis - Contribute to exploring emerging technology trends in data management and data science, and developing engineering proofs-of-concept to understand potential applicability of these technologies - Work closely with federal clients providing services to develop AI/ML models and weights to selected data to facilitate object detection, data triage, search/optimization, inference, facial recognition, behavior detection, and automated discovery and decision making - Maintain model versioning system and experience identifying new vulnerabilities in models
Clearance Requirement
Top Secret/SCI/with Poly
Category
Information Technology
ID
2022-2102
Job Locations US
- Work with internal business teams and external partners to deliver new automations via unattended and attended BOTs. Maintain technical responsibility throughout the project and lead RPA process analysis, specification, solution design, development and delivery. - Provide both functional and technical expertise. Work within project planning constraints, communicating project risks and issues to the delivery/project manager accordingly and providing mitigation approaches and inputs to the change control process. - Create and document test procedures and performance scenarios for pre-deployment phase; and work collaboratively with user test teams to fix issues. - Create and maintain all required solution documentation, to included process definition documents (PDD), technical design (TDD), design specification (DSD) documents. Guide UiPath Orchestrator integration and deployment. Provide coaching and mentorship to associate RPA developers and/or Customer development team. - Documents efforts by providing design documentation, readable code and project documentation as needed. Collaborate with the RPA Tech Lead, RPA Program Lead, RPA stewards & other team members to understand current process and how to reengineer and automate it. Understand business processes from a workflow diagrams and to conceptualize it as an automated solution. - Extensive experience and knowledge of attended batch automation (unattended is a plus). Ability to analyze business requirements and design robotic automation solutions. Build bots to interact with existing systems to automate manual, time-consuming processes. - Configure, test and deploy integration to internal and external databases. Ability to develop and execute testing scripts to validate bot functionality. - Knowledge of best practice Code Review techniques and troubleshooting. Assist in testing and UAT efforts. Provide Level 2 and 3 support. - Experience with Agile project delivery methods, tools, and concepts. Superior time and project management skills. - Excellent presentation, verbal, and written communication skills. Ability to communicate effectively to a diverse set of customer stakeholders. - Ability to present technical details to non-technical audiences. Ability to organize, mentor and train more junior developers.
Clearance Requirement
Public Trust
Category
Information Technology
ID
2022-2101