Job Listings

We are seeking a mission-focused Information Security Systems Engineer with experience working on Intelligence Agency enterprise infrastructure and engineering programs to support and contribute to our government customer’s success in Herndon, Virginia!   ***ACTIVE (FULL) SECURITY CLEARANCE REQUIRED***   This position is on a program that delivers engineering services for network infrastructure as well as sophisticated enterprise computing infrastructure including end-point devices, data center hosted servers, multi-Cloud services as well as virtualized applications, and storage systems. - Enterprise Computing Engineering services include modern application technology including containerized solutions with orchestrated work-flow that function both on customer premises, and via remote Cloud services. - Network infrastructure engineering services are comprised of core infrastructure, voice and video engineering, field engineering, application management and development for networks, network analytics, firewalls, network access controls and bandwidth service delivery.

We are seeking a mission-focused Cyber Security Systems Engineer with 11 years of experience to support and contribute to our government customer’s success in Herndon, Virginia!   ***ACTIVE SECURITY CLEARANCE REQUIRED: TS/SCI with Polygraph***

We are seeking a Project Manager to support a government customer's success in Las Vegas, NV!   The Project Manager is responsible for the timely execution, management and reporting of multiple complex engineering and architectural projects.  These specifically designated high-priority projects directly support a Federal customer's cybersecurity capability implementation efforts.    Working through a combination of on-site at the Federal offices in Las Vegas, telework, and periodic visits to stakeholder locations across the Federal enterprise, this position will have regular direct interface with the Senior Federal OCIO staff as well as Criterion's Cybersecurity Program Manager.  The preponderance of Cyber Security and Information Technology (IT) engineering and architectural work, project analysis and project coordination are performed by Criterion team members at the Federal location in Las Vegas NV in collaboration with contractors from other CIO support task orders as well as Management & Operations contracted engineers.   Multiple Criterion engineers and architects are matrix-ed across the projects; stakeholders with direct influence and - at times - contributory effort are located throughout the Federal enterprise.  The position requires exceptional communications and tactful facilitation skills and works in very close collaboration with Cybersecurity Architects and Cyber Security / IT Management.  This position will execute the full range of Project Manager duties across all PM processes (Project initiation, planning, execution, monitoring, reporting, controlling, and closing).     Duties, Tasks & Responsibilities - Plan, execute, and close multiple projects concurrently while meeting or exceeding customer cybersecurity technology objectives.  - Create clear and attainable project objectives, build & document project requirements, and manage constraints of cost, time, scope, and quality.  - Develop the overall project plan and manage project execution.  - Manage the project stakeholders, project team, project risk, project schedule, project budget, and project conflicts.  - Ensure team members know and execute their respective roles and the roles of the other team members.  - Ensure production schedules are met and system resources are used effectively.  - Work with vendors to establish a project schedule and time-lines associated with project tasking.  - Build, maintain, and actively manage the risk management plan.  - Coordinate resolution of production-related problems with vender, engineers, or architects stake holders.  - Collaborate with Cyber Task Business Manager and Program Manager to understand and develop vendor support agreements.  - Ensures proper relationships and communications are established and maintained between customers, teaming partners, myriad stakeholders, and vendors to facilitate the delivery of prescribed services.  - Prepare and maintain project documents; maintain project work schedule, WBS, risk register, cost tracking, etc.  - Manage and update project artifacts, tasks, subtasks, and resource requirements (planned and actual) in JIRA.  - Plan and provide Jira project management standard operating procedures to project management team and project resources.  - Prepare, lead, drive and deliver weekly project status report.  - Brief OCIO executive leadership on all projects, to include status, issues, dependencies, and risks.  - Collaborate closely with the Senior Cybersecurity Architect and architecture team to meet Architecture time-lines and objectives.  - Perform project performance analysis and develop corrective action plan, as required.  - Implement and provide oversight for corrective action plans to re-establish projects on track to ensure project success.  - Work with project engineers and architects to establish all project artifact baselines and as-built drawings. - Additional duties regarding Criterion business growth, proposal, and capture activities.

We are seeking a mission-focused Mission System Engineer to support and contribute to our government customer’s success in Denver, Colorado!   ***ACTIVE SECURITY CLEARANCE REQUIRED***   As a Mission System Engineer, you will be a key member of the team, delivering cutting edge capabilities for intelligence systems to some of the U.S. Government’s most critical missions utilizing the latest technologies in Cloud Computing, AI/ML, and DevSecOps. You will help define new capabilities and plan and track the execution of these capabilities. You will work closely with the Program Management, Product Management, Architecture, Solution teams and government, to understand, propose, and execute. You will be the key advocate and subject matter expert to deliver the right capabilities into the hands of our users.   Duties, Tasks & Responsibilities - Develop a deep understanding of existing and proposed contract scope, working closely with government product owners. - Understand the applications and services, and how they are and can be used to support a wide variety of missions. - Coordinate with agile teams to track new scope from estimation through implementation to deployment into production. - Support design efforts, working with user engagement, architects, and product owners. - Support SAFe processes and ceremonies throughout planning and implementation.

We are seeking a mission-focused Change & Configuration Manager to support our Government Partner with all program related activities including stakeholder management, configuration and change management processes and coordination with the engineers, admins, and analysts in Herdon, Virginia!   ***ACTIVE SECURITY CLEARANCE REQUIRED***

Duties, Tasks & Responsibilities - Identification of technical trends in information technology, awareness on-going IT projects, and business unit requirements - Applying project management model (e.g. Agile, Spiral, Waterfall) for a given development effort Model Based System Engineering principles - Enterprise Architecture frameworks and principles Systems Engineering Lifecycle (SELC) support - Use of Digital Twin to enable virtual designs Ensuring developed systems comply with the enterprise technical architecture - Assisting in keeping senior management apprised of project or program status Assisting project and program teams in preparing for program management reviews

We are seeking a mission-focused Sr. VoIP DVTC Engineer to support and contribute to our government customer’s success in Washington, D.C., Reston, VA, or Tampa, FL!   Duties, Tasks & Responsibilities: - Generally recognized as a leader in the industry in their area of expertise; sought out by others for advice and guidance. - Provide expert support, analysis, research, and advice into exceptionally complex problems, and processes relating to the UC and VTC technologies and services. - Serve as technical expert on executive-level project teams providing technical direction, interpretation, and alternatives. Expertise in at least two of the below domains: Information Systems Architecture, Telecommunications Systems Design, Architecture, Implementation, Information Systems Integration, and Communications and Network Systems Management). - Perform highly specialized and technical tasks associated with the most current and cutting-edge technologies. - May serve as a technical consultant to a project(s) dealing with UC and VTC services. - Coordinate with contract management and Government personnel to ensure the problems have been properly defined and the solutions satisfy customer needs. - Established and productive individual contributor - Works independently with general supervision. - Problems faced can be difficult and complex. - May influence others technical staff through explanation of facts, policies, and practices.

Our staff provides cyber security support to the Department of Energy National Nuclear Security Administration.   We are seeking a Network Operations Center (NOC) Analyst to support a government customer on-site in Las Vegas, Nevada.   The candidate will be part of a Service Desk / Network Operations team working in a 24x7x365 environment. The position requires interaction with cyber security personnel at customer sites, various levels of management, and outside agencies. Position can include up to 10% travel, local and nationwide. Applicant must be a positive, flexible, self-starter requiring minimal supervision, and able to excel in a fast-paced environment. Communication skills are critical with the ability to verbalize and provide documentation to both technical and non-technical audiences. Applicants must be detail-oriented and have the ability to multi-task effectively.   Duties, Tasks & Responsibilities - This position requires shift work (Day, Swing, or Graveyard) based on 24x7x365 operations.   - This position requires work on a classified network and must therefore be in the office for a minimum of three days per week.  - Support the current reporting of weekly and monthly enterprise metrics. - Follow up on technical issues with Operations engineering team and all stakeholders in resolution process. - Support accurate updates of service tickets and tracking problems to resolution. - Maintain enterprise customer point of contact information. - Provide initial remote troubleshooting, analysis, and triage of reported events. - Act as both an external and internal facing point of contact to facilitate handling of problem reports and escalate technical issues and communicate network status. - Support software and hardware issues and ensure stable system performance. - Observe industry best practices, standards, and procedures. - Support maintenance and monitoring of the system/server infrastructure to include patching, system upgrade, backup, and configuration. - Tracking and documenting daily work tasks and issues and communicating them with the rest of the team. - Receive and document subscriber site security incident reports, and communicate to appropriate parties. - Assist in account management for internal users and external subscriber organizations. - Perform certification and professional development training to remain current on technologies and to improve skill sets and efficiency. - Update management on operational and staffing issues. - This position may require shift work. - Develop and maintain work-flows and standard operating procedures for the Service Desk / Network Operations Center.

We are seeking a Tier II Help Desk Specialist to assist a team providing 24/7 on-site operational support to enable customer success in Springfield, Virginia!   ***ACTIVE SECURITY CLEARANCE REQUIRED***   Duties, Tasks & Responsibilities - On-site presence focused on real-time monitoring of capabilities operational status on the COE and SECnet domains of the specified IPA suite. - Point of Contact for PSOC and other Mission Essential System Watch Centers. - Perform all System Administration functions including any actions necessary to resolve minor issues, correct problems, restart or refresh services or interfaces, and monitoring data health. - Perform Database maintenance and data integrity assurance duties for the numerous data repositories within our control. - Track all activities and discrepancies via agency Service + and provide input on actions and technical assessments. - Determine when and who should be called to escalate issues to Tier III or other programs. - Maintains call lists for all interfacing segments across the NSG and ASG and provides hands on support and assistance to all. - Employ ASP troubleshooting and analysis methods. - Assist Tier I personnel in solving basic technical problems and for investigating elevated ASP issues. - Review and collect information appropriate for ASP issue identification, coordination, and effective resolution. - Provide enterprise planning and coordination support. - Provide information systems security services to include Host-Based Security Services (HBSS) and audit reviews. - Provide systems monitoring and incident reporting/escalation services. - Notify and coordinate user impacts and system stability to appropriate offices and organizations. - Document detailed Root Cause Analysis and Investigation results accurately within the appropriate issue/problem/change tracking system. - Verify and close Problem Investigations (PBI) and Change Requests (CRQ) installation in the operational system. - Develop and enhance Tier II ASP O&M documentation and processes.

We are seeking a mission-focused Software Engineer/Systems Engineer to support and contribute to our government customer’s success in Herndon, Virginia!

We are seeking a mission-focused Sr. Data Analyst to support and contribute to our government customer’s success in Herndon, Virginia!

We are seeking a mission-focused Sr. Systems Engineer to support and contribute to our government customer’s success in Herndon, Virginia!

We are seeking a mission-focused Sr. Network Engineer to support and contribute to our government customer’s success in Fairfax, Virginia!

We are seeking a mission-focused Information Systems Security Engineer to support and contribute to our government customer’s success in Herndon, Virginia!

We are seeking a Senior Cybersecurity Architect to join our Cybersecurity Team to support a government customer.    This position is in Las Vegas, Nevada with travel to various CONUS client locations.     The Senior Cybersecurity Architect will provide expert level strategic planning to develop technical solutions, provide technical guidance and assistance,perform review and development of cybersecurity relevant policies; allwith an “enterprise view” and in conjunction with support provided by a team of Cybersecurity Architects and Senior Systems Engineers workingunder a major Federal government contract, supporting both classified and unclassified information systems and networks.   This is a highly collaborative position that requires an understanding of the client organization’s business needs and providing secure technical solutions to meet those needs by interfacing with contract staff, government client managers and executives, and other contractors.  Duties, Tasks & Responsibilities - Be a technologyleader within a team of senior systems engineers, senior network engineers, cybersecurity architects, and software developers.  - Close collaboration with customer personnel and teams to ensure solutions are developed with an Enterprise mindset and ensure solutions address site specific requirements and concerns. - Work closely with Project Managers to develop and execute cybersecurity and IT projects.  - Providing technical guidance and mentoring to teams within the organization.  - Interview stakeholders to identify and collect requirements.  - Lead the development and maintenance of Security Architecture documents and artifacts.  - Develop secure solutions for enterprise, enclave, and local-level information systems.  - Create, analyze, and improve effectiveness of business and engineering processes.   - Support the strategic technical vision for the customer organization.  - Design solutions that satisfy redundancy, high-availability, scalability, security, and manageability requirements.  - Lead the development and maintenance of the organization’s technology roadmap.  - Support the development and execution of plans to achieve the technology roadmap.  - Maintain a broad knowledge-base of emerging threats andtechnologies, and techniques to detect and mitigate them.  - Active participation in Engineering Review activities.  - Leading and working within cross-functional and cross-site teams, building consensus, and influencing project directions to achieve strategic objectives  - Supportthe development of and updating of Cybersecurity and IT policies and procedures.  - Disrupt the status quo to eliminate complacency and drive innovation into cybersecurity and IT operations.  - Continual optimization of cybersecurity solutions to manage operating and maintenance costs and labor burden while improving effectiveness and responsiveness.  - This position may require up to 25% travel. 

We are seeking to hire a Security Operations Center Supervisor to support a government customer in Las Vegas, Nevada.   The candidate will be responsible for supervision of a team of Intrusion Analysts working in a 24x7 shift environment, as well as other analysts.  The position requires interaction with security personnel at customer sites, various levels of management, and outside agencies.  Position will include approximately 10% travel, local and nationwide.  Applicants must be positive, flexible, self-starter requiring minimal supervision, and able to excel in a fast-paced environment.  Communication skills are critical with the ability to verbalize and provide documentation to both technical and non-technically audiences.  Applicants must be detail-oriented and have the ability to multi-task effectively.  Applicant must possess strong knowledge of current intrusion analysis tools and methodologies, and current cyber threats and exploitation methodologies.   Duties, Tasks & Responsibilities - Oversee quality and prioritize research and analysis efforts of a 24x7x365 Enterprise Security Operations Center - Coordinate activities and requirements with Security Engineering staff - Perform Incident Management and Incident Handling activities - Develop, implement, and monitor pertinent metrics for security operations - Develop pertinent policies and procedures as needed - Coordinate research of system and process enhancements - Interact with government and contractor personnel across the Enterprise - Identify and procure pertinent tools and equipment for SOC operations - Perform periodic audit of various functional team products for completeness and accuracy - Develop and deliver periodic reports to Federal customers - Provide oversight of formal customer site communications - Facilitate staff training and development - Provide staff scheduling management in a 24x7 operational environment - Other duties as assigned

The program supports a communication system for the Defense Intelligence Enterprise across its CONUS & OCONUS operating locations. Our focus is is to help the organization technically transform its current services by leading-edge technology insertions. To accomplish this, we are charged with developing new designs, their implementation, and the operation of the latest and/or enhanced services. Over the life of the contract, we will drive continual service improvement by tech modernization for our (LANs), wide area networks (WAN), unified communication (Voice, Video, and data), Video telecommunication, and Streaming services.   As a Tier 2 Network Administrator, you will be challenged with enterprise support problems where you will coordinate with other NOC and Operational staff to address break fix, minor configuration update, schedule add moves and changes and technology upgrades and installs for Network routers and switches. You will be expected as one of experienced Network team members to coordinate ticket acceptance and resolutions. You will support the development of technical resolution reports for critical outages in the Network.    Duties, Tasks & Responsibilities: - Perform System patching and IAVA patches to network routers and switches - Performing IOS and Software upgrades - Draft Standard Operating Procedures (SOP) for network operations - Troubleshooting systems failures and accessibility problems within the Network to our services - Monitor network performance, track usage, and develop capacity planning reports - Making recommendations that enhance operational efficiencies for network monitoring, management, and overall operations - Uses experience and knowledge articles to understand/implement potential workarounds - Updates knowledge articles and handles "how to" questions - Support KM management by entering solutions into the Solutions database. - Support engineering design data calls - Support new/enhanced network implementation, installation, and technical refresh projects within a site or locale - Perform Network ticket resolution - Completes initial categorization of Service Requests (type, sub-type, location device, priority, etc.)   - Support Network ticket closure across Network OPS staff to include: - Use administrative access to the Network to provision new switches, routers, VLANs, and Krypto - Uses administrative access to network components to research errors, incidents, and problems, perform incident analysis, and identify potential issues - Routing Service Requests to the appropriate organization required for incident resolution  - Performs root cause analyses - Completes problem resolutions associated with the incident ticket(s) - May configure, deploy, manage, and maintain Network monitoring systems used by the technicians to ensure availability and overall performance of system and services

The Software Developer will support the team in the following activities (including but not limited to) in support of the customer’s ServiceNow Platform:   - Maintain and add new capabilities to the core ServiceNow platform to enhance functionality for tenants - Develop, test and deploy updates to ServiceNow based on customer requirements - Customize and configure ServiceNow applications and facilitate rollout of new applications and modules; configure Application User Interface and configure workflow - Collaborate effectively with ServiceNow System Engineers and developers to develop solutions and handle general updates and configuration changes/requests - Identify system deficiencies and recommend solutions - Maintenance and continuous improvement of the processes, standards, policies, working methods and tools - Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible - Ensure tool configuration consistency across Development, Testing, Integration, and Production environments - Participate in on-going production support and end user support - Document testing and maintenance of system corrections - Research, understand, and develop using new technologies and standards as needed - Researches, designs, develops, and/or modifies enterprise-wide systems and/or applications software - Involved in planning of system and development deployment as well as responsible for meeting software compliance standards - Evaluates interface between hardware and software, operational requirements, and characteristics of overall system

We are seeking a mission-focused Network Administrator Level 2 to support and contribute to our government customer’s success in Washington, D.C.!   Duties, Tasks & Responsibilities: - Provide customer desktop support when required (e.g., hardware failures). - Provide incident management alongside problem management for analysis of incidents that indicate a larger problem. - Use information provided by Tier 1 and log additional information as needed. - Use administrative access to network components to research errors, incidents, problems - Provide incident analysis and identification of potential problems. - Resolve service requests. - Escalate service requests to Tier 3, if necessary. - Route service requests to the appropriate organization required for incident resolution. - Enter solutions into the solutions database. - May manage projects / processes. - Coach and reviews the work of more junior professionals. - Influence others regarding system design, solutions, and procedures. - Some positions may require shift work.

We are seeking a Project Manager to support a government customer's success in Las Vegas, NV!   The Project Manager is responsible for the timely execution, management and reporting of multiple complex engineering and architectural projects.  These specifically designated high-priority projects directly support a Federal customer's cybersecurity capability implementation efforts.    Working through a combination of on-site at the Federal offices in Las Vegas, telework, and periodic visits to stakeholder locations across the Federal enterprise, this position will have regular direct interface with the Senior Federal OCIO staff as well as Criterion's Cybersecurity Program Manager.  The preponderance of Cyber Security and Information Technology (IT) engineering and architectural work, project analysis and project coordination are performed by Criterion team members at the Federal location in Las Vegas NV in collaboration with contractors from other CIO support task orders as well as Management & Operations contracted engineers.   Multiple Criterion engineers and architects are matrix-ed across the projects; stakeholders with direct influence and - at times - contributory effort are located throughout the Federal enterprise.  The position requires exceptional communications and tactful facilitation skills and works in very close collaboration with Cybersecurity Architects and Cyber Security / IT Management.  This position will execute the full range of Project Manager duties across all PM processes (Project initiation, planning, execution, monitoring, reporting, controlling, and closing).     Duties, Tasks & Responsibilities - - Plan, execute, and close multiple projects concurrently while meeting or exceeding customer cybersecurity technology objectives.  - Create clear and attainable project objectives, build & document project requirements, and manage constraints of cost, time, scope, and quality.  - Develop the overall project plan and manage project execution.  - Manage the project stakeholders, project team, project risk, project schedule, project budget, and project conflicts.  - Ensure team members know and execute their respective roles and the roles of the other team members.  - Ensure production schedules are met and system resources are used effectively.  - Work with vendors to establish a project schedule and time-lines associated with project tasking.  - Build, maintain, and actively manage the risk management plan.  - Coordinate resolution of production-related problems with vender, engineers, or architects stake holders.  - Collaborate with Cyber Task Business Manager and Program Manager to understand and develop vendor support agreements.  - Ensures proper relationships and communications are established and maintained between customers, teaming partners, myriad stakeholders, and vendors to facilitate the delivery of prescribed services.  - Prepare and maintain project documents; maintain project work schedule, WBS, risk register, cost tracking, etc.  - Manage and update project artifacts, tasks, subtasks, and resource requirements (planned and actual) in JIRA.  - Plan and provide Jira project management standard operating procedures to project management team and project resources.  - Prepare, lead, drive and deliver weekly project status report.  - Brief OCIO executive leadership on all projects, to include status, issues, dependencies, and risks.  - Collaborate closely with the Senior Cybersecurity Architect and architecture team to meet Architecture time-lines and objectives.  - Perform project performance analysis and develop corrective action plan, as required.  - Implement and provide oversight for corrective action plans to re-establish projects on track to ensure project success.  - Work with project engineers and architects to establish all project artifact baselines and as-built drawings. - Additional duties regarding Criterion business growth, proposal, and capture activities.