Job Listings

Our staff provides cyber security support to the Department of Energy National Nuclear Security Administration.   We are seeking a Network Operations Center (NOC) Analyst to support a government customer on-site in Las Vegas, Nevada.   The candidate will be part of a Service Desk / Network Operations team working in a 24x7x365 environment. The position requires interaction with cyber security personnel at customer sites, various levels of management, and outside agencies. Position can include up to 10% travel, local and nationwide. Applicant must be a positive, flexible, self-starter requiring minimal supervision, and able to excel in a fast-paced environment. Communication skills are critical with the ability to verbalize and provide documentation to both technical and non-technical audiences. Applicants must be detail-oriented and have the ability to multi-task effectively.   Duties, Tasks & Responsibilities - This position requires shift work (Day, Swing, or Graveyard) based on 24x7x365 operations.   - This position requires work on a classified network and must therefore be in the office for a minimum of three days per week.  - Support the current reporting of weekly and monthly enterprise metrics. - Follow up on technical issues with Operations engineering team and all stakeholders in resolution process. - Support accurate updates of service tickets and tracking problems to resolution. - Maintain enterprise customer point of contact information. - Provide initial remote troubleshooting, analysis, and triage of reported events. - Act as both an external and internal facing point of contact to facilitate handling of problem reports and escalate technical issues and communicate network status. - Support software and hardware issues and ensure stable system performance. - Observe industry best practices, standards, and procedures. - Support maintenance and monitoring of the system/server infrastructure to include patching, system upgrade, backup, and configuration. - Tracking and documenting daily work tasks and issues and communicating them with the rest of the team. - Receive and document subscriber site security incident reports, and communicate to appropriate parties. - Assist in account management for internal users and external subscriber organizations. - Perform certification and professional development training to remain current on technologies and to improve skill sets and efficiency. - Update management on operational and staffing issues. - This position may require shift work. - Develop and maintain work-flows and standard operating procedures for the Service Desk / Network Operations Center.

We are seeking a Tier II Help Desk Specialist to assist a team providing 24/7 on-site operational support to enable customer success in Springfield, Virginia!   ***ACTIVE SECURITY CLEARANCE REQUIRED***   Duties, Tasks & Responsibilities - On-site presence focused on real-time monitoring of capabilities operational status on the COE and SECnet domains of the specified IPA suite. - Point of Contact for PSOC and other Mission Essential System Watch Centers. - Perform all System Administration functions including any actions necessary to resolve minor issues, correct problems, restart or refresh services or interfaces, and monitoring data health. - Perform Database maintenance and data integrity assurance duties for the numerous data repositories within our control. - Track all activities and discrepancies via agency Service + and provide input on actions and technical assessments. - Determine when and who should be called to escalate issues to Tier III or other programs. - Maintains call lists for all interfacing segments across the NSG and ASG and provides hands on support and assistance to all. - Employ ASP troubleshooting and analysis methods. - Assist Tier I personnel in solving basic technical problems and for investigating elevated ASP issues. - Review and collect information appropriate for ASP issue identification, coordination, and effective resolution. - Provide enterprise planning and coordination support. - Provide information systems security services to include Host-Based Security Services (HBSS) and audit reviews. - Provide systems monitoring and incident reporting/escalation services. - Notify and coordinate user impacts and system stability to appropriate offices and organizations. - Document detailed Root Cause Analysis and Investigation results accurately within the appropriate issue/problem/change tracking system. - Verify and close Problem Investigations (PBI) and Change Requests (CRQ) installation in the operational system. - Develop and enhance Tier II ASP O&M documentation and processes.

We are seeking a mission-focused Software Engineer/Systems Engineer to support and contribute to our government customer’s success in Herndon, Virginia!

We are seeking a mission-focused Sr. Data Analyst to support and contribute to our government customer’s success in Herndon, Virginia!

We are seeking a mission-focused Sr. Systems Engineer to support and contribute to our government customer’s success in Herndon, Virginia!

We are seeking a mission-focused Sr. Network Engineer to support and contribute to our government customer’s success in Fairfax, Virginia!

We are seeking a mission-focused Information Systems Security Engineer to support and contribute to our government customer’s success in Herndon, Virginia!

We are seeking a Senior Cybersecurity Architect to join our Cybersecurity Team to support a government customer.    This position is in Las Vegas, Nevada with travel to various CONUS client locations.     The Senior Cybersecurity Architect will provide expert level strategic planning to develop technical solutions, provide technical guidance and assistance,perform review and development of cybersecurity relevant policies; allwith an “enterprise view” and in conjunction with support provided by a team of Cybersecurity Architects and Senior Systems Engineers workingunder a major Federal government contract, supporting both classified and unclassified information systems and networks.   This is a highly collaborative position that requires an understanding of the client organization’s business needs and providing secure technical solutions to meet those needs by interfacing with contract staff, government client managers and executives, and other contractors.  Duties, Tasks & Responsibilities - Be a technologyleader within a team of senior systems engineers, senior network engineers, cybersecurity architects, and software developers.  - Close collaboration with customer personnel and teams to ensure solutions are developed with an Enterprise mindset and ensure solutions address site specific requirements and concerns. - Work closely with Project Managers to develop and execute cybersecurity and IT projects.  - Providing technical guidance and mentoring to teams within the organization.  - Interview stakeholders to identify and collect requirements.  - Lead the development and maintenance of Security Architecture documents and artifacts.  - Develop secure solutions for enterprise, enclave, and local-level information systems.  - Create, analyze, and improve effectiveness of business and engineering processes.   - Support the strategic technical vision for the customer organization.  - Design solutions that satisfy redundancy, high-availability, scalability, security, and manageability requirements.  - Lead the development and maintenance of the organization’s technology roadmap.  - Support the development and execution of plans to achieve the technology roadmap.  - Maintain a broad knowledge-base of emerging threats andtechnologies, and techniques to detect and mitigate them.  - Active participation in Engineering Review activities.  - Leading and working within cross-functional and cross-site teams, building consensus, and influencing project directions to achieve strategic objectives  - Supportthe development of and updating of Cybersecurity and IT policies and procedures.  - Disrupt the status quo to eliminate complacency and drive innovation into cybersecurity and IT operations.  - Continual optimization of cybersecurity solutions to manage operating and maintenance costs and labor burden while improving effectiveness and responsiveness.  - This position may require up to 25% travel. 

- Oversee quality and prioritize research and analysis efforts of a 24x7x365 Enterprise Security Operations Center - Coordinate activities and requirements with Security Engineering staff - Perform Incident Management and Incident Handling activities - Develop, implement, and monitor pertinent metrics for security operations - Develop pertinent policies and procedures as needed - Coordinate research of system and process enhancements - Interact with government and contractor personnel across the Enterprise - Identify and procure pertinent tools and equipment for SOC operations - Perform periodic audit of various functional team products for completeness and accuracy - Develop and deliver periodic reports to Federal customers - Provide oversight of formal customer site communications - Facilitate staff training and development - Provide staff scheduling management in a 24x7 operational environment - Other duties as assigned

The program supports a communication system for the Defense Intelligence Enterprise across its CONUS & OCONUS operating locations. Our focus is is to help the organization technically transform its current services by leading-edge technology insertions. To accomplish this, we are charged with developing new designs, their implementation, and the operation of the latest and/or enhanced services. Over the life of the contract, we will drive continual service improvement by tech modernization for our (LANs), wide area networks (WAN), unified communication (Voice, Video, and data), Video telecommunication, and Streaming services.   As a Tier 2 Network Administrator, you will be challenged with enterprise support problems where you will coordinate with other NOC and Operational staff to address break fix, minor configuration update, schedule add moves and changes and technology upgrades and installs for Network routers and switches. You will be expected as one of experienced Network team members to coordinate ticket acceptance and resolutions. You will support the development of technical resolution reports for critical outages in the Network.    Duties, Tasks & Responsibilities: - Perform System patching and IAVA patches to network routers and switches - Performing IOS and Software upgrades - Draft Standard Operating Procedures (SOP) for network operations - Troubleshooting systems failures and accessibility problems within the Network to our services - Monitor network performance, track usage, and develop capacity planning reports - Making recommendations that enhance operational efficiencies for network monitoring, management, and overall operations - Uses experience and knowledge articles to understand/implement potential workarounds - Updates knowledge articles and handles "how to" questions - Support KM management by entering solutions into the Solutions database. - Support engineering design data calls - Support new/enhanced network implementation, installation, and technical refresh projects within a site or locale - Perform Network ticket resolution - Completes initial categorization of Service Requests (type, sub-type, location device, priority, etc.)   - Support Network ticket closure across Network OPS staff to include: - Use administrative access to the Network to provision new switches, routers, VLANs, and Krypto - Uses administrative access to network components to research errors, incidents, and problems, perform incident analysis, and identify potential issues - Routing Service Requests to the appropriate organization required for incident resolution  - Performs root cause analyses - Completes problem resolutions associated with the incident ticket(s) - May configure, deploy, manage, and maintain Network monitoring systems used by the technicians to ensure availability and overall performance of system and services

The Software Developer will support the team in the following activities (including but not limited to) in support of the customer’s ServiceNow Platform:   - Maintain and add new capabilities to the core ServiceNow platform to enhance functionality for tenants - Develop, test and deploy updates to ServiceNow based on customer requirements - Customize and configure ServiceNow applications and facilitate rollout of new applications and modules; configure Application User Interface and configure workflow - Collaborate effectively with ServiceNow System Engineers and developers to develop solutions and handle general updates and configuration changes/requests - Identify system deficiencies and recommend solutions - Maintenance and continuous improvement of the processes, standards, policies, working methods and tools - Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible - Ensure tool configuration consistency across Development, Testing, Integration, and Production environments - Participate in on-going production support and end user support - Document testing and maintenance of system corrections - Research, understand, and develop using new technologies and standards as needed - Researches, designs, develops, and/or modifies enterprise-wide systems and/or applications software - Involved in planning of system and development deployment as well as responsible for meeting software compliance standards - Evaluates interface between hardware and software, operational requirements, and characteristics of overall system

We are seeking a mission-focused Network Administrator Level 2 to support and contribute to our government customer’s success in Washington, D.C.!   Duties, Tasks & Responsibilities: - Provide customer desktop support when required (e.g., hardware failures). - Provide incident management alongside problem management for analysis of incidents that indicate a larger problem. - Use information provided by Tier 1 and log additional information as needed. - Use administrative access to network components to research errors, incidents, problems - Provide incident analysis and identification of potential problems. - Resolve service requests. - Escalate service requests to Tier 3, if necessary. - Route service requests to the appropriate organization required for incident resolution. - Enter solutions into the solutions database. - May manage projects / processes. - Coach and reviews the work of more junior professionals. - Influence others regarding system design, solutions, and procedures. - Some positions may require shift work.

We are seeking a Project Manager to support a government customer's success in Las Vegas, NV!   The Project Manager is responsible for the timely execution, management and reporting of multiple complex engineering and architectural projects.  These specifically designated high-priority projects directly support a Federal customer's cybersecurity capability implementation efforts.    Working through a combination of on-site at the Federal offices in Las Vegas, telework, and periodic visits to stakeholder locations across the Federal enterprise, this position will have regular direct interface with the Senior Federal OCIO staff as well as Criterion's Cybersecurity Program Manager.  The preponderance of Cyber Security and Information Technology (IT) engineering and architectural work, project analysis and project coordination are performed by Criterion team members at the Federal location in Las Vegas NV in collaboration with contractors from other CIO support task orders as well as Management & Operations contracted engineers.   Multiple Criterion engineers and architects are matrix-ed across the projects; stakeholders with direct influence and - at times - contributory effort are located throughout the Federal enterprise.  The position requires exceptional communications and tactful facilitation skills and works in very close collaboration with Cybersecurity Architects and Cyber Security / IT Management.  This position will execute the full range of Project Manager duties across all PM processes (Project initiation, planning, execution, monitoring, reporting, controlling, and closing).     Duties, Tasks & Responsibilities - - Plan, execute, and close multiple projects concurrently while meeting or exceeding customer cybersecurity technology objectives.  - Create clear and attainable project objectives, build & document project requirements, and manage constraints of cost, time, scope, and quality.  - Develop the overall project plan and manage project execution.  - Manage the project stakeholders, project team, project risk, project schedule, project budget, and project conflicts.  - Ensure team members know and execute their respective roles and the roles of the other team members.  - Ensure production schedules are met and system resources are used effectively.  - Work with vendors to establish a project schedule and time-lines associated with project tasking.  - Build, maintain, and actively manage the risk management plan.  - Coordinate resolution of production-related problems with vender, engineers, or architects stake holders.  - Collaborate with Cyber Task Business Manager and Program Manager to understand and develop vendor support agreements.  - Ensures proper relationships and communications are established and maintained between customers, teaming partners, myriad stakeholders, and vendors to facilitate the delivery of prescribed services.  - Prepare and maintain project documents; maintain project work schedule, WBS, risk register, cost tracking, etc.  - Manage and update project artifacts, tasks, subtasks, and resource requirements (planned and actual) in JIRA.  - Plan and provide Jira project management standard operating procedures to project management team and project resources.  - Prepare, lead, drive and deliver weekly project status report.  - Brief OCIO executive leadership on all projects, to include status, issues, dependencies, and risks.  - Collaborate closely with the Senior Cybersecurity Architect and architecture team to meet Architecture time-lines and objectives.  - Perform project performance analysis and develop corrective action plan, as required.  - Implement and provide oversight for corrective action plans to re-establish projects on track to ensure project success.  - Work with project engineers and architects to establish all project artifact baselines and as-built drawings. - Additional duties regarding Criterion business growth, proposal, and capture activities.

We are seeking a Senior Application Developer to support a USDA-Forest Service contract remotely!   Established in 1905, the Forest Service (FS) is a federal agency that manages public lands in national forests and grasslands under a founding principle, "To provide the greatest amount of good for the greatest amount of people in the long run". The agency’s mission is to “sustain the health, diversity, and productivity of the Nation’s forests and grasslands to meet the needs of present and future generations”.  The right candidate will have experience providing Operations & Maintenance support on existing applications and managing enhancement releases.  You will be part of a team that will support modernization initiatives.   Duties, Tasks & Responsibilities - Self-motivated and professional in demeanor with proven success as a development lead in an Agile environment delivering new applications, new releases and emergency code fixes, as required.  - Proven ability to interface successfully with the customer/client to drive high customer satisfaction and a positive team environment. This includes excellent communication skills (verbal and written) and the ability to navigate challenging situations with nuance and skill.  - Experience with defining site objectives by analyzing user requirements; envisioning system features and functionality. - Experience with debugging and resolving issues in both the front end React code and the back-end Java code. - Proficient at coding in React, Angular, Javascript,  DOM, HTML, and related technologies. - Experience working with graphql, Postman and implementing REST API calls.  - Proficient at coding in Java, Java Persistence Architecture (JPA), Springboot and related technologies. - Ability to debug and resolve issues with SOAP based web service clients and augmenting and supporting of multiple database schema's. - Experience with completing applications development by coordinating requirements, schedules, and activities; contributing to team meetings; troubleshooting development and production problems across multiple environments and operating platforms. - Confident knowledge of XML, JSON, SQL, CSS, Java 8 or above. - Strong working knowledge of software architecture and design/re-design experience especially in the Java application space. - Experience implementing code to build components and create UIs. - Experience with 508 compliance coding concepts and methodologies

Criterion Systems is seeking a Cyber Threat Analyst to support our customer in Las Vegas, Nevada!   The Cyber Threat Analyst will be a part of a Cyber Threat Analysis Center (CTAC) Team supporting the customer in cyber-threat hunting and associated investigations of systems developed and implemented to support the customer's mission. The candidate will be part of a team that performs cyber-threat hunting to identify potential cyber-threat activity within networks/systems. The successful candidate will perform hands-on investigations that require critical thinking and a broad understanding of multiple technologies. The candidate will support development of presentations and reports to document findings and will require good communication and interpersonal skills to convey findings in the technical proficiency level of the intended audience.   Responsibilities include: - Assist in the development and execution of cyber threat-hunting standard operating procedures (SOPs) - Serve as a data analysis expert for output from a wide variety of cyber assessment tools and data analytics - Assist in analysis tool development, configuration, implementation and use - Analyze cyber-threat intelligence (e.g. actors, tools, exploits, malware, etc.) and determine TTPs used by threat-actors - Analyze security events and data feeds for event detection, correlation from monitoring solutions, conduct triage and classify the output using automated systems for further investigation - Assist in the discovery of cyber vulnerabilities and the investigation of global cyber security incidents, as required - Develop cyber protection improvement recommendations that support the remediation and protection of systems - Analyze and report on cyber-threats based on assessment and all-source intelligence - Translate analytical findings into security "use cases" that can be implemented within available surveillance capabilities - Provide detailed and accurate technical reporting of analysis results in the form of PowerPoint presentations and/or Word documents, as well as oral briefings on complex technical subjects attuned to senior management, technical, or non-technical audiences

We are seeking a mission-focused Information System Security Analyst - Senior to support and contribute to our government customer’s success in Pensacola, FL!   Duties, Tasks & Responsibilities • Applies current analytical and logical thinking to the design, architecture, development, evaluation, testing, and integration of computer systems, appliances, and networks involving the architecture and implementation of the Splunk product. • Applies attention to detail for out of the box thinking with a problem-solving mindset, be able to work under pressure, and be able to deliver on tight delivery schedules are recommended soft skills. • Displaying superb understanding and be knowledgeable with a multitude of technologies to include; firewalls, web application firewalls, VPNs, DNS, Data Loss Prevention, IDS/IPS, and proxies, to name a few. • Develops security systems for any manual or automated systems environments. • Ensuring the logging of mission and organizational data against unauthorized disclosure, accidental or intentional loss of data, or unauthorized modification. • Administering the management of all Splunk components, software, hardware, licensing, and all other aspects of the information system, as well as, Operations and Maintenance (O&M) of the system • Providing Splunk administration, management, troubleshooting, and testing • Supporting Projects and Project management personnel throughout the full software development lifecycle • Managing technology roadmaps with each product and propose briefs and reports to elaborate on recommended actions based on best practices • Working with a variety of different tools and appliances, security problems, and troubleshooting various complex issues. • Performing full product testing to the length of the products capabilities as required by the customer and the program • Developing capabilities according to customer requirements and NIST, DHS, and Government guidelines and regulations  

We are seeking a Microsoft Power Platform Developer to support a USDA-Forest Service contract remotely!   Established in 1905, the Forest Service (FS) is a federal agency that manages public lands in national forests and grasslands under a founding principle, "To provide the greatest amount of good for the greatest amount of people in the long run". The agency’s mission is to “sustain the health, diversity, and productivity of the Nation’s forests and grasslands to meet the needs of present and future generations”.  The right candidate will have experience providing Operations & Maintenance support on existing applications and managing enhancement releases.  You will be part of a team that will support modernization initiatives.   Duties, Tasks & Responsibilities - Self-motivated and professional in demeanor with proven success as a development lead in an Agile environment delivering custom PowerApps and PowerPages, making updates and providing maintenance.  - Proven ability to interface successfully with the customer/client to drive high customer satisfaction and a positive team environment. This includes excellent communication skills (verbal and written) and the ability to navigate challenging situations with nuance and skill.  - Experience with defining and documenting deliverable objectives by analyzing user requirements; envisioning features and functionality. - Experience with debugging and resolving issues in both the back-end Java code and the front end Angular, JSP/JSF code. - Experience with completing applications development by coordinating requirements, schedules, and activities; contributing to team meetings; troubleshooting development and production problems across multiple environments and operating platforms. - Experience with Java, Javascript, WebSphere / Tomcat, HTML, and related technologies is desired. - Strong working knowledge of Power BI, Power Apps, Power Pages, and SharePoint is required. - Experience with 508 compliance concepts and methodologies

Criterion Systems is seeking a mission-focusedSr. Systems Administrator to support and contribute to our government customer’s success in Pensacola, FL.   Duties, Tasks & Responsibilities - User Admin, Sys Admin, Documentation and cradle to grave SDLC support. - Interacts with developers and infrastructure support team to provide vendor application support. - Supports and develops SOPs that provide policies and standards for sustainment of customer systems and resources. - Participate in 24x7 schedules with fixed shift and possible weekend support. - Operate and maintain all Production, Pre-Production, and Development systems in a Windows environment. - Perform System Administration to included AD, GPO policies, Patching, application support, and activities to include account management, monitoring and management of system resources (CPU, memory, disk, etc), monitoring and auditing system logs. - Implement and monitor the Enterprise Windows Servers testing and installation of patches, updates, additional tools and future versions of all software on a regular basis. - Meet compliance for Information Security Vulnerability Management (ISVMs) and Intelligence Community Vulnerability Alert (ICVAs) and provide support for DoD STIGS. - Perform Systems Life-cycle management including planning, implementation, maintenance, upgrades, consolidation, and decommissioning of enterprise hardware, and software. - Manage system requirements and derived requirements to ensure the system is compatible with defined architecture and meets customer needs.

We are seeking to hire a Cyber Threat Analyst to support a federal government customer in Las Vegas, Nevada.    Cyber Data Analysts (CDA) will be responsible for modeling minor and complex data sets, as well as analyzing cyber security insights and identifying anomalies through the use of statistical, algorithmic, mining and visualization techniques.   Duties, Tasks & Responsibilities - Analysts must be proficient at integrating and preparing large, varied datasets. - must understand data elements, data models and manipulation of structured or unstructured data sets. - Must have strong communication, collaboration and presentation skills. - Team members are responsible for conducting statistical analysis and correlation of monitored traffic within large networks. - Trending and attack signature analysis produced by the CDA group will be utilized by SOC Intrusion Analysts, and external cyber security staff throughout the agency. - The position requires interaction with technical and management staff within and outside of the agency. - The position will include up to approximately 15% travel: local and nationwide. - Applicants must be positive, flexible, self-starters with the ability to excel in a fast-paced environment. - The applicant must demonstrate professionalism and understanding of the scalability of the current mission. - Communication skills are critical, with the ability to verbalize and document technical concerns and solutions, as well as create and maintain customer required documentation and other deliverable products. - Applicants must be detail-oriented and have the ability to follow process and multi-task effectively when necessary. - Responsible for identifying new internal and external structured and unstructured data to improve predictive model, and learning products. - Develops descriptive, diagnostic, and predictive analytical models and programs, develops robust data visualizations to product actionable analytics. - Formulates test hypotheses, applies statistical methods, analyzes results, and provides recommendations. - Present insights and recommendations to Security Operations Management and stakeholders. - Participates in data analytics projects. - Maintains good relationships and broad general knowledge across Cyber Security space and IT functions. - Conducts trending and statistical analysis methods, analyzes results, and provides recommendations. - Develops tools and procedures to detect "low-and-slow" and previously unobserved attack vectors. - Creates documentation and characterization of attack vectors. - Employs research and analysis of threats, indicators, techniques, tactics, and procedures.

We are seeking a mission-focused Network Administrator II (Tech Refresh) to support and contribute to our government customer’s success in Washington, DC!   Join our team at the forefront of advancing communication systems for the Defense Intelligence Enterprise. This role is part of a dynamic program focused on Engineering and Operations, driving continuous improvements in the design, transition, operations, and service of LAN, WAN, and Unified Communication services across classified and unclassified networks.   Duties, Tasks & Responsibilities: - Provide more in-depth customer support and attempts to resolve incidents that could not be resolved by Tier 1. - Provide customer desktop support when required (e.g., hardware failures) and incident management functions alongside problem management as an analysis of incidents that may indicate a larger problem. - Demonstrate innovative engineering acumen for improvements to site, location, or enterprise performance. - Perform technical refresh activities at local sites when required. - Make recommendations that enhance efficiencies for network monitoring, management, and overall operations. - Participate in engineering designs/decisions that impact technical refresh of components directly impacting mission success. - Manage the implementation, installation, and technical refresh of projects within a site or locale. - May require unpacking, moving network components of average weight and volume. - Will require local travel to other sites for tech refresh updates when needed. - Provide detailed information gathering, analysis, and investigation to understand problems. - Provide technical solutions employing creativity and ingenuity across the enterprise, drawing heavily on prior experience. - May influence other technical staff through explanation of facts, policies, and practices. - Complete initial categorization of service requests (type, sub-type, location device, priority, etc.). - Utilize experience and knowledge articles to understand and implement potential workarounds. - Resolve incidents or escalate to the next tier as necessary. - Update knowledge articles and handle “how to” questions. - Configure, deploy, manage, and maintain network monitoring systems used by technicians to ensure availability and overall performance of system and network services. - Use administrative access to network components to research errors, incidents, problems, and to perform incident analysis and identify potential problems. - Resolve service and routing requests to the appropriate organization required for incident resolution. - Perform root cause analysis and complete problem resolutions associated with incident ticket(s) and enter solutions into the solutions database.