Criterion Systems, Inc.

User Engagement Systems Engineer

Job Locations US-VA-Reston
Information Technology
Regular Full-Time


At Criterion Systems, we developed a different kind of business—a company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. By accepting a position with Criterion Systems, you will join a group of professionals with a collaborative mindset where we share ideas and foster professional development to accomplish our goals. In addition to our great culture, we also offer competitive compensation and benefit packages, company-sponsored team building events, and advancement opportunities. To find out more about how Criterion can help you take your career to the next level please visit our website: Criterion Systems is Military/Veteran Friendly Company therefore we encourage Veterans to apply.


Seeking a mission-focused User Engagement Systems Engineer to support and contribute to our government customers’ success in Reston, Virginia!


The User Engagement systems engineer focuses on working directly with customers, end users and development engineers to conceptualize, architect and present solutions that solve the toughest mission needs. The UE systems engineer plays a key role in the agile development process by acting as the interface between the end users and the development team to ensure that the delivered product meets or exceeds the users’ needs. He or she presents design artifacts or prototypes to users, gathers feedback, and works with the customer and development team to adjudicate feedback for potential incorporation into the in-work product or as future enhancements.


Because of the need for consistent, in-person collaboration and/or the requirement to perform all work onsite due to the nature of this role, it will be performed full-time on site. This means work will be conducted on location at a cleared facility 100% of the time.


Required Experience, Skills, & Technologies

  • An active TS/SCI security clearance
  • Five (5) years of related technical experience or equivalent experience, training and/or certifications
  • Bachelors’ degree in engineering, computer science, or a technical discipline
  • Experience with Government contracting for the Space market to include Ground Processing, Command and Control and/or Intelligence Systems
  • Experience with TCPED processes, practices and tools at the IC and/or COCOM level, focusing on tasking and collection (strong preference for SIGINT)
  • Experience working on-site with customers and end users in the DoD and/or Intelligence Community
  • Exceptional verbal, writing and listening skills: Ability to communicate complex technical solutions across the development and customer environments
  • Ability to coordinate, schedule and lead user engagement activities across multiple DoD and IC organizations with minimal oversight and direction; self-motivation is a must
  • Familiarity in writing and understanding CONOPs documents to describe customer issues and problem areas as well as system requirements analysis practices
  • Understanding of Agile software development practices
  • Self-motivator
  • Willing to travel (up to 25%)

Desired Experience, Skills & Technologies

  • Experience with Analytics or Activity Based Intelligence (ABI) solutions
  • Understanding of Object Based Production (OBP) tradecraft and emerging services
  • Willingness to learn new products and technologies and seek out opportunities for program growth
  • Understanding of User Interface design and development practices
  • Ability to travel independently to CONUS locations

Security Clearance


  • TS/SCI


  • None

Schedule Weekly Hours


  • Full-time onsite

Benefits Offered

  • Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Tuition/Training Assistance, Parental Leave, Paid Time Off, and Holidays.


Criterion Systems, Inc. and its subsidiaries are committed to equal employment opportunity and non-discrimination at all levels of our organization.  We believe in treating all applicants and employees fairly and make employment decisions without regard to any individual’s protected status:  race, ethnicity, color, national origin, ancestry, religion, creed, sex/gender, gender identity/gender expression, sexual orientation, physical and mental disability, marital/parental status, pregnancy (including childbirth, lactation, and related medical conditions), age, genetic information (including characteristics and testing), military and veteran status, or any other characteristic protected by law. For our complete EEO/AA and Pay Transparency statement, please visit


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